Viewing a summary of all CIS synchronization transactions

Select Admin > CIS Sync.
Click the row of the synchronization connection you want to monitor or change.
The Status tab of the CIS Synchronization Connection page appears.

Status tab of the CIS Synchronization Connection page - Fields.

From the Status tab of the CIS Synchronization Connection page, you can view:

Transaction summary information.
Summary information and error details about the last synchronization connection that ran.
Information about the job history for the synchronization connection.

Note: In very large studies, the Status tab of the CIS Synchronization Connection page could fail to appear if a query that determines the transaction count times out. If this happens, you cannot view the Status page until the synchronization completes or fails. To prevent this situation, make sure that database statistics are kept up-to-date.

Field	Description
Sync name	Synchronization connection name entered when the synchronization connection was created.
Transaction Summary	The upper part of the page displays information about the total number of transactions in the InForm trial and the Clintrial protocol. The number of transactions displayed in this section is more current than the number displayed in the lower section due to how transactions are processed and how the information for the page is updated.
Direction	InForm to Clintrial—The fields in this row provide information about transactions moving from the InForm to the Clintrial software. Clintrial to InForm—The fields in this row provide information about transactions moving from the Clintrial to the InForm software.
Total Transactions	InForm to Clintrial—Total number of transactions sent from the InForm database to the Clintrial database for the last synchronization job. Clintrial to InForm—Displays the total number of transactions sent from the Clintrial database to the InForm database for the last synchronization job.
Total Processed	InForm to Clintrial—Total number of transactions processed from the InForm software database to the Clintrial software database after the last synchronization job completes. Clintrial to InForm—Total number of transactions processed from the Clintrial software database to the InForm software database after the last synchronization job completes.
Latest Job Status	The lower part of the page displays information about the status for the last synchronization. Note: Even though the Job Status displays a status of COMPLETE, you might notice a discrepancy in the number of transactions for the InForm to Clintrial Progress and the Clintrial To InForm Progress columns. The discrepancy occurs because although transactions sent by CIS to the InForm Adapter are processed immediately, they are not sent from the InForm Adapter immediately, but are delayed by a predefined interval. As a result, the number of transactions displayed in the Clintrial To InForm Progress column can be higher. This usually occurs the first time a synchronization runs for the synchronization connection.
Job Status	Status for the last synchronization job—Fault, Complete, or Running.
Machine	Name of the machine that performed the last synchronization job.
Start Time (UTC)	Start date and time of the job for the last synchronization job.
End Time (UTC)	End date and time of the last synchronization job.
Last Action	Details about the progress of the last synchronization job. Possible values are: JOB_CREATED MACHINE_ASSIGNED JOB_INITIALIZED CREATING_PROTOCOL PROCESSING_MAPPINGS INFORM_TO_CLINTRIAL CLINTRIAL_TO_INFORM
InForm to Clintrial Progress	Total number of transactions sent from the InForm database to the Clintrial database for the last synchronization job.
Clintrial to InForm Progress	Total number of transactions sent from the Clintrial database to the InForm database for the last synchronization job.
View Error	Click to view errors that occurred during the last synchronization job when it has a status of Fault.
View Jobs History	Click to view the history of all jobs for the selected synchronization connection.