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Managing new mappings

If a synchronization connection has Stop sync for intervention selected, the New Mapping Options button is enabled when a synchronization fails because the CIS software has encountered new mappings. Use this button to specify how the new mappings should be processed.

To manage mapping options for the synchronization job:

  1. Select Admin > CIS Sync.
  2. Click the row of the synchronization connection you want to view.

    The Status tab of the CIS Synchronization Connection page appears.

  3. Click View Error.

    The Synchronization Connection Error Detail view of the CIS Synchronizations page Status tab appears.

  4. Click New Mapping Options.

    The Synchronization Connection New Mapping Options view of the CIS Synchronizations Status tab appears.

  5. Complete the fields on the page, and click Save.

Synchronization Connection New Mapping Options, CIS Synchronizations Status tab - Fields.

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