Query response—Changing the data value

When a user responds to a query by changing the value of the data item, the state of the query and its appearance in the InForm software depend on whether the study is configured to close manual queries automatically (Autoclose manual queries option is set to ON).

Note: If the Clintrial rule specifies multiple error items, a query placement algorithm determines on which InForm item the query is placed. The workflow and status information in this section applies only to the item on which the query is placed. For more information, see Placing queries on EDC items.

The following table summarizes the query states that result from a data change.

Query status	Autoclose manual queries = Yes	Autoclose manual queries = No
Open	Query status changes to Closed, and the query text disappears from site view.	Query status remains Open and is visible at the site until synchronization returns the new query status from the Clintrial software.
Candidate	Query status changes to Deleted and is never visible at the site.	Query status remains Candidate and is not visible at the site.
Open query answered (with query response text) and then Reissued as Candidate	Query status changes to Closed, and query text is not visible at the site.	Query status remains Candidate and is not visible at the site.

Note: When CIS automatically closes a query, it also updates the error items for the rule as a signal to reopen the query if a subsequent data change results in the failure of the rule. For more information, see Reopening of closed queries.