Test Connectivity to Databases for Forms and Reports Servers
The Oracle Clinical database must be able to communicate with the application servers.
For more information, see:
- Test the Connection from the Application Servers to the Database
- Troubleshoot Network Connection Issues
Parent topic: Install and Configure the Oracle Application Tier
Test the Connection from the Application Servers to the Database
To ensure that you can connect to the database from each application server:
Troubleshoot Network Connection Issues
If the system returns a connection error, you must resolve this problem before continuing with the installation of Oracle Clinical.
Possible causes of errors include:
- The computer is not physically connected to the network.
- One of the databases does not exist.
- The network protocol software is not loaded on the computer. Try a remote login to check.
- The database or SQL*Net listener process is not started on the server.
- An incorrect connect string (service name), user ID, or password was entered.
- The
tnsnames.ora
file is not present in the correct directory or does not contain the correct entries.