Resend an invitation to a participant

If the link in a participant's invitation expires or never arrives, you can resend the invitation.

Note:

Use the following procedure for new participants who complete daily update. If a new user (someone who works in Oracle COVID-19 Patient Monitoring System) needs a new welcome message, see Resend a welcome message instead of this procedure.

See Resend invitations to multiple participants instead of this procedure to send the invitation to multiple participants.

To resend the invitation to a participant:

1. Along the top, select the Participants tab.
2. In the list of participants, locate the pending participant who needs the invitation.

   Tip:

   You can resend an invitation only for a participant with a Pending status. In the list of filters on the left, below Participant Status, select Pending so that you see only pending participants. You can also find the participant by typing their name, external identifier, or email address in the filter above the list of participants.
3. Select the participant's name.
4. Below the participant's name, select Re-Send Invitation Notification.

The system sends the invitations within a few minutes. If the participant receives emails, the system uses the email address used in the Caregiver Account Created or Participant Account Created template.