Resend a welcome message

If a new user cannot locate the welcome message or the link in the message expired, you can send the message again. The steps you follow to resend the message varies depending on where the user works: for the organization or for an entity within the organization.

• Resend a welcome message to an organization user
  If a new organization user cannot locate the welcome email message or the user waited more than 36 hours to set a password and the link in the message expired, you must resend the message. Otherwise, the user cannot activate the account and start using Oracle COVID-19 Patient Monitoring System.
• Resend a welcome message to an entity user
  If a new entity user cannot locate the welcome email message or the user waited more than 36 hours to set a password and now has an expired link, you must resend the message. Otherwise, the user cannot activate the account and start using Oracle COVID-19 Patient Monitoring System.
• Resend a welcome message to location user
  If a new location user cannot locate the welcome email message or the user waited more than 36 hours to set a password and the link in the message expired, you must resend the message. Otherwise, the user cannot activate the account and start using Oracle COVID-19 Patient Monitoring System.