Add or edit a work team

  1. In the left navigation pane, click the Settings icon (Settings icon).
  2. In the Manage Users section, click Edit Work Teams.
  3. To add a new work team, click Add Work Team. Only users with the Administer Users user permission can add work teams.

    To edit a work team, click the Row Action menu (Row Action menu icon) for the work team, and then click Edit.

  4. In the Name and Description fields, enter or change the name and description of the work team.
  5. If you are a superuser, from the Login group drop-down list, select the login group from which you want to add users to the work team. If you are not a superuser, this field does not appear and you add users from your own login group to the work team.
  6. Select the Allow topic visibility check box to make the work team available in the Visible to work team field and Browse work team pages when creating and editing topics/topic templates.
  7. Select the Allow assignment of topics and actions check box to make the work team available for selection in the Assign to topic and action fields.
  8. Do one of the following:
    • To add all users in the login group to the work team, click the Add all users radio button. As new users are added to the login group, they are added to the work team and given the default set of work team permissions automatically.
    • To add users in the login group to the work team individually, click the Select users radio button. Click Select Users to individually select users. As new users are added to the login group, you must add them to this work team manually.
  9. Optionally, supply values in any custom fields present for work teams. Custom fields for work teams are defined in a topic workflow configuration, and a superuser must enable these fields for use by setting site option , Topic workflow configuration for work team custom fields.
  10. When you click OK, your changes are saved and you can assign work team permissions to the members of the work team.