Display order for fields and field values

You can set the display order of the standard and custom fields in addition to the display order of field values.

Standard fields appear in the following order:

  1. Topic fields
  2. Action fields
  3. Attachment fields

The custom fields appear after the standard fields in the order you added them. You can modify the default sequence:

Note:

A field can only have one display order, even if it appears in more than one context. You can prevent a field from appearing when the topic or action is in a given state by assigning a field access level of hidden to the field for that state. This also applies to attachments of different types.