Reopen an action

You may be able to reopen an action in the Closed state.

This option's availability is based on your permissions and the topic workflow configuration.

1. In the left navigation pane, click the Topic Management icon ().
2. Click the Actions tab.
3. Click a closed action's Row Action menu (), and then click Reopen.

   Note:

   The Reopen item appears if action states include a transition following a final action state and your user administrator assigns you the Reopen Topics/Actions permission.
4. From the Action State drop-down list, select a state.
5. Click Save.

You can view and edit the action as necessary. The action state change is also recorded and you can see the changes if you click History on the Edit Action page menu.