Work with actions

This section includes procedures for working with actions.

• Work with actions
  An action is an activity that has been identified as contributing to the understanding or resolution of a topic.
• View all actions
  You can view all the actions that have been added to the topics you created or topics that have been made visible to a work team of which you are a member.
• View a topic from the Actions table
  You can view a topic from the Actions table.
• View actions for a topic
  You can view actions that have been added to a topic.
• View Action and Edit Action pages
  On the Actions table, you can view and edit action information.
• Edit the general information about an action
  You can edit the name, description, and any custom fields defined for actions by the topic workflow configuration.
• Add or view comments for an action
  You can add comments to an action and view comments associated with an action.
• Add an action
  An action is an activity that has been identified as contributing to the understanding or resolution of a topic.
• Delete an action
  You can delete actions from the Actions table. This option is also only available if you have the Delete Topics/Actions work team permission.
• View the history of an action
  You can view the history of actions you created and actions you have permission to see from your work teams.
• Reopen an action
  You may be able to reopen an action in the Closed state.