Manage fields

These topics apply to fields used to store information for topics, actions, and attachments.

• About fields
  In a topic workflow configuration, you can define fields to store information for topics, actions, and attachments.
• Manage Fields page
  On the Manage Fields page, you can view all defined fields, including fields that apply only to specific states in the topic or action workflow, or to certain types of attachments. You can add, modify, and delete these fields.
• View a field
  You can view basic information about all the fields defined for the topic workflow configuration.
• About managing the display order for fields and field values
  You can reorder standard and custom fields in addition to reordering lists of field values.
• Add a field
  You can add a custom field to a topic workflow configuration.
• Add a multi-selection list field
  When you add a field to a topic workflow configuration, it appears by default as a single value-entry field and accepts any alphanumeric value that a user enters. Alternatives to single value-entry include Append-Only and Multiple Values.
• Add a drop-down list field
  When you add a field to a topic workflow configuration, it appears by default as a value-entry field and accepts any alphanumeric value a user enters. An alternative is to provide a limited set of entries for a field to display a drop-down list with those values.
• Add linked fields
  In cases where user interaction with a pair of fields, which are related and requires a selection of one field before presenting the values that are valid for another, you can include a linked pair of drop-down lists in your topic workflow configuration.
• Constrain field values by work team
  You can limit the values that users can select for a field based on the user’s work team membership.
• Identify a field as a filter field
  Any field in a topic workflow configuration can be identified as a filter field. A filter field appears in the Select Filter drop-down list on the Filter bar of the Topics and Actions tables.
• Edit a field
  You can edit all defined fields, including general field information as well as the values defined for the fields.
• Delete a field
  Only custom fields can be deleted.
• Modify the display order for a field
  A field can only have one display order, even if it appears in more than one context. You can set the display order of the standard and custom fields.