Failed Installations

If the installation fails, the system displays the status Install Failed. The Installation Status displays the last phase the installation process reached. See Installation Rules for some of the reasons an installation may fail, and Work Area Installation Phases and Statuses.

Note:

You must cancel the installation by clicking Cancel or Cancel Installation before you can try again to install the Work Area.

You cannot roll back any changes made by the installation process.

To see what actions the installation took, look at the log file.

Finding the Log File

To view the log file, do the following:

1. Click Cancel to return to the main Work Area screen.

2. From the Actions drop-down list, select Installation History.

3. Click Go. The system displays the Installation History screen.

4. Click the View Log link for the most recent installation attempt. The system displays the log file.

Reading the Log File

In the log file, you see a record of all the phases the installation process passed through before failing. See Work Area Installation Phases and Statuses for information on these phases.

The log file contains information about parts of the installation that failed, with an error message. Each failed activity is called a "unit." This is an Oracle Warehouse Builder term and can be a package or other unit.

For example, if the installation fails because the PL/SQL code in a Program did not compile, the log file contains a message like the following:

Calling Create deployment
Unit Name=PKG_CDR_W4_170DAE141_1_$CREATE_7
ORA-00900: invalid SQL statement
Unit Name=PKG_CDR_W4_170DAE141_1_$CREATE_7
ORA-04042: procedure, function, package, or package body does not exist
fail to complete create deployment
Set install status to $INSTSTATUSES$CREATEACTIVE
set work area status to install failed

Note the name of the unit and then look at the bottom of the log file for further details about the problem(s) with the unit.