Health check survey

After a patient receives a vaccination, a healthcare worker provides a form with instructions on how to register with Oracle Health Immunization Management Patient Portal to take a health check survey. The survey helps healthcare workers know about any adverse effects the patient experiences.

Note:

If your administrator excluded the survey feature when configuring the system with their Oracle Customer Success manager, patients do not register through the Patient Portal or complete health check surveys. For more details, see System configuration.

When patients register for the survey through Oracle Health Immunization Management Patient Portal, they provide personal information to identify and contact them (for example, their name, contact information [email or smartphone], date of birth, and sex).

Patient Portal then uses the contact information to send the patient a message with an authentication code. This process uses two-factor authentication to verify the patient identity by using something patients know (authentication code) and something they have (smartphone). Once patients enter their approved code, they can complete the registration process by identifying the vaccine manufacturer and the date of their vaccination.

Patients can immediately take a health check survey after they register or wait until they receive a reminder message (in a text or email).

The patient can receive a survey for a number of days, weeks, or months. The frequency depends on how your administrator set up your system. For example, the standard survey schedule uses the frequency listed in the following table.

Table 8-1 Survey Frequency

Day	Description
Vaccination day	Survey sent if the patient registers on the day of the vaccination.
1 through 6	Survey sent once a day for the first week after the vaccination.
7 (first week)	Survey sent the seventh day after the vaccination with up to two days to complete it (day 7-9).
14, 21, 28, 35, and 42 (second through sixth week)	Survey sent once a week on the days listed after the vaccination with up to six days to respond to a survey. Patients receive a reminder (text message) if they do not respond to a weekly survey after two days.
91 (three months)	Survey sent three months after the vaccination with up to seven days to respond. Patients receive a reminder (text message) if they do not respond to the survey after two days.
182 (six months)	Survey sent six months after the vaccination with up to seven days to respond. Patients receive a reminder (text message) if they do not respond to the survey after two days.
365 (one year)	Survey sent 12 months after the vaccination with up to seven days to respond. Patients receive a reminder (text message) if they do not respond to the survey after two days.