Reduce the appointment capacity of a location

If a staff member is out for a period of time, such as due to illness or vacation, you can reduce the number of concurrent appointment slots. You can reduce the capacity for a single day without updating the regular day-to-day schedule that the location uses.

A system administrator or location administrator performs this task.
To reduce the appointment capacity:
  1. Select the Locations from the Home tab.
  2. In the list of locations, click the name of the location that needs time cleared from a schedule.

    Tip:

    To find the location more easily, use the filters on the left and the search box above the list of locations.
  3. Select Clear Schedule or Reduce Capacity.
  4. In the Extra Schedule Options dialog box, select Reduce Concurrent Appointments.
  5. Select the calendar icon to select the date for the reduced capacity.
  6. Select Reduce Capacity. The system reduces the capacity of the schedule for the date you selected.