1. User Guide
  2. Administration tasks
  3. Set up the application
  4. Resend a Welcome message to a system administrator or Help Desk agent

Resend a Welcome message to a system administrator or Help Desk agent

If a system administrator or Help Desk agent accidentally deletes the Welcome message or the link expires, a system administrator can resend the message.

If you need to resend a Welcome message to other types of users, see Resend a Welcome message to a location administrator, check-in agent, or healthcare worker instead of this procedure.
To send another Welcome message to a system administrator or Help Desk agent:
  1. Select the Administration tab from the banner.
  2. Select View All Users.
  3. Locate the name of the user who needs a new Welcome message and select it.
  4. Select Resend Registration Email from under the user name to send the message with the account activation information.

Parent topic: Set up the application