Manage Insurance

You can save time at your appointments by adding your insurance information to your profile.

To add or edit your insurance information:

1. Select Ask Oracle to display the Ask Oracle site map and page search.
2. Select Profile.
3. Scroll to the Financial section.
4. In the Insurance section, select Add Insurance to add an insurance carrier. (You can have up to three insurance carriers.) Alternatively, select Edit or Remove from the More actions menu to edit or remove an existing insurance carrier.
5. Add or update the insurance carrier's details.

   Note:

   The order of insurance indicates the primary, secondary, and tertiary insurance carriers. Your care team uses this order when submitting claims.
   • Select Take or Upload Photo to scan your insurance card's bar code or take or upload a photo of your insurance card if no bar code is available or readable. If the card's bar code is readable, the insurance information is filled in for you. Enter any missing details as needed.
   • Select Enter Manually to manually enter insurance information.
6. When you are done adding or updating insurance, select Save.

See the Get Ready for a Visit topic for information about updating this information when you are getting ready for an appointment.