Renew Prescriptions in Patient Portal

Depending on your organization and settings, your Patient Portal might also allow you to renew your prescriptions.

To renew a prescription:

1. If you manage multiple connected health profiles, optionally switch to a different health profile.
2. From the navigation menu, select Medications.
   Alternatively, search for it by name in the Ask Oracle search box. For example, "I want to renew my Levothyroxin prescription."

   Note:

   The list of medications is determined by your provider. To update your list of medications, meet with your provider to discuss and make any changes.

3. Select a medication to view its details.
   The Medication Details page is displayed, which includes more information about the medication including instructions, start date, the provider who ordered the medication, and directions for taking or using the medication. 
4. If a prescription is available for renewal, select Renew to display the Renew Medication page.

   Note:

   This button is not displayed if this prescription cannot be renewed at this time. For assistance with any prescriptions that cannot be renewed online, contact your provider's office or your pharmacy.
5. Update the details for where to send the request and what pharmacy to send it to.
6. Optionally, enter a comment about why this prescription needs to be renewed.
7. Select Renew.

The medication renewal request is sent to the provider or care team that you selected. 

You can view sent requests on the inbox dashboard.

When a renewal request is approved, your provider or care team will send the request to the pharmacy you indicated.

Depending on your situation, your provider or care team may contact you about your request.