Schedule a New Visit

You can schedule a new appointment with your provider. Depending on the appointment type and your healthcare organization's settings, the workflow might be slightly different.

To schedule an appointment:

1. From the Ask Oracle menu , select Schedule New Visit. (Alternatively, select Visits, and on the Visits page select Schedule Appointment.)
2. Select one of the following options, depending what is available to you: 
   • Schedule from Favorites: Select one of your favorite appointments to schedule a new appointment of that type with that provider.
   • Schedule from Care Team: Select the name of a provider to schedule a visit with. 

     Note:

     This list is based on providers you have previously seen that are available to you to schedule appointments online. If a previously seen provider is not listed, you may need to call them to schedule an appointment. Contact your healthcare organization if you need assistance.)
   • Find Care: Select this option to search for new care available to schedule online.
3. On the Select Appointment Type and Enter Reason page, confirm, enter, or change the appointment details as needed:
   • Specialty (Find Care only): Search for or select a specialty for the type of care you need.
   • Type: Search for or select the type of appointment you want to schedule.
   • Reason: Enter a comment explaining the reason you need an appointment.
   • Insurance: Select Yes or No to indicate whether you plan to use your insurance for this appointment.
4. Select Continue or Search, depending on your appointment type.
5. Select a provider, if required, to view relevant date and times for that provider, organized by earliest appointment available. (Optionally, select Skip to see appointments for all available providers.)
6. On the Select the Date and Time page, optionally update the time and location as needed to see a list of available time slots. (Depending on the type of appointment, you might be able to select Any Location from the Location list to see a list of appointments for all available locations.)
7. Select a time slot, and then select Schedule Appointment. An appointment confirmation page is displayed with the details of the appointment.
8. Optionally, select Add to Calendar to download a calendar file. (See your calendar software for information about how to add these files to your calendar. This process might involve opening it from your calendar tool and saving it.)