Manage and Schedule Favorite Visits in Patient Portal

You can set visit types as favorites so that you can quickly schedule that visit type again.

Favorite appointments are a combination of the appointment type, provider, and location.

You can manage your favorite appointments by selecting or clearing the Add to Favorites star icon Add to Favoriteswhen viewing applicable visit details:

  • To add a visit type as a favorite, select a visit to view its details, and then select Add to Favorites Add to Favorites to mark that visit type as a favorite.
  • To remove an visit as a favorite, select the visit type to view it, and then select Remove from Favorites Remove From Favorites. Alternatively, on the Schedule New Appointment page, select Unfavorite next to the visit type.
To schedule a favorite visit type, complete the steps below.

Note:

Depending on the visit type and provider, this workflow might vary.
  • If you are unable to self-schedule visits, you might be able to request a visit by sending a message to your care team.
  • If you use Ask Oracle, your workflow may vary from the steps below.
  • Call the provider's office if you are unable to schedule online.
  1. If you manage multiple connected health profiles, optionally switch to a different health profile.
  2. From the navigation menu, select Visits.
  3. Select Schedule Appointment (or similarly named button), typically displayed in the upper-right corner.
  4. Select Scheduling Options tab to view your list of favorite visits.
    System displays a list of favorite visits in the Schedule from Favorites section.
  5. Select Schedule Again next to the favorite visit type that you want to schedule again.
  6. Select a date, and then select one of the time slots available for that date.
  7. Enter the reason for the visit.
  8. Select Schedule Appointment to schedule the visit.
    A confirmation page is displayed with the details of the visit.
  9. Optionally, select Add to Calendar Add to Calendar to add the visit to your personal calendar.
See the other topics in this section for more information about visits, including how to view visit details, visit summaries, and clinical notes. You can also get ready for a visit and complete any questionnaires.