Send a Health Record

You view and share all or part of a health record with a provider or another person through email. This CCD record is usually sent to physicians or specialists at a different hospital to give them a complete understanding of current health and health history.

To share a health record:
  1. Select Share Health Record.
  2. Enter or select the email address where you want to send your record. Records sent to email addresses that end in direct.com use enhanced security. Other types of email addresses use standard security.

    Note:

    This file might contain sensitive personal health information. Be careful when sending your personal details, and share it with only people you trust. Contact your provider to ask whether they have a Direct email address.
  3. Select Continue. The Choose Records page is displayed.
  4. Select the file size:
    1. Entire Record: Send your entire record.
    2. Partial Record: Choose which visits (also called encounters) you want to send.
      • Select Date Range.
      • Select or enter the start date and end date.
      • Select Apply. The list of encounters is updated to a limited number based on the date range you selected.
    3. Select the check boxes next to each encounter you want to include.
  5. Select Continue. The New Message page is displayed.
  6. Enter a brief message to include with the file.
  7. Select Return Contact Method to enter a phone number and email address where you want the recipient to respond.
  8. Optionally, select Edit to make any changes or select a different date range.
  9. Select Send. The Home dashboard opens and you see a success message at the bottom of the page. If indivitual encounters were selected, an XML and PDF file are sent for each encounter. If the entire record was selected, an XML and PDF file are sent for the entire record.