Identity and Authorization

Patient Portal now provides additional identity and authorization support.

  • Patient Portal users are connected to their own EHR or any records for whom they are an authorized representative.
  • The Patient Portal sign-in page supports customer branding.
Solution Change Description and UI Impact Reference Materials Validation Guidelines Implementation and Maintenance Impact
Integrate Patient Portal with Oracle IAM - System Configuration (HLG2-1580)

Patient Portal users can authenticate with Patient Portal to access their health record using other tools provided by their health system.

No UI impact.

See the Managing Accounts and Profiles topic in the Oracle Health Patient Portal Cloud Service User Guide for Patients for more information.

Verify that you can use your organization's methods of authentication to successfully sign in a Patient Portal user as expected.

No implementation or maintenance impact.

Integrate Patient Portal With Oracle IAM - EHR/PAS (HLG2-1582)

Patient Portal users can access their own EHR or as an authorized representative for another patient.

UI Impact (Workflow - Automatic): Authorized representatives can switch between viewing own patient profile (if the logged in user is a patient) and other patients they are linked to as an Authorized Representative.

See the Managing Accounts and Profiles topic in the Oracle Health Patient Portal Cloud Service User Guide for Patients for more information.

Verify that a signed-in authorized representative can see the EHR information for their connected accounts as well as use the scheduling and messaging features as that patient.

No implementation or maintenance impact.

User Login Page - User Experience (HLG2-1583)

Patient Portal users can sign in to Patient Portal using their username and password.

UI Impact (Workflow - Automatic): Patient Portal users can create a username and password as part of the enrollment process. See Reference Materials for more information.

See the Managing Accounts and Profiles topic in the Oracle Health Patient Portal Cloud Service User Guide for Patients for more information.

Verify that methods of creating the username and password work as expected.

No implementation or maintenance impact.

User Login Page - Cobranding (HLG2-1584)

The Patient Portal sign-in page supports customer branding.

UI Impact: Visual Only

See the Managing Accounts and Profiles topic in the Oracle Health Patient Portal Cloud Service User Guide for Patients for more information.

Verify that the sign-in screen displays the organization's name.

Implementation Impact (Low); Branding is based on the same settings configured for the whole Patient Portal experience.

No maintenance impact.