Approve a request

As an approval user, you can approve any request after all the information in the request is successfully reviewed and verified. An approved request can be activated by an approval administrator.

As a partner user, you can approve a request for your partner after all the information in the request is successfully reviewed and verified. An approved request can be activated by an approval self-service administrator.
To approve a request:
  1. Open the Navigation pane, and select Requests. The All Requests page opens.
  2. In the All Requests page, find the request you want to approve, and select View in the Actions column.
  3. In the Review Self-Service Site - [Site Name] page, at the top right, select Request Status from the Actions drop-down menu. The Process Self-Service Site Request panel opens. For example:

    Process Self-Service Site Request panel - Site Details section

  4. Review the information in the Site Details section.
  5. Scroll to and review the information in the Site Address section. For example:

    Process Self-Service Site Request panel - Site Address section

  6. Scroll to and review the information in the Site Response Products Types and Programs section. For example:

    Process Self-Service Site Request panel - Site Response Products Types and Programs section

  7. Scroll to and review the information in the Status Updates, Reviews, and Verifications sections. For example:

    Note:

    For descriptions of the statuses that appear in the panel, see View the self-service statuses.

    Process Self-Service Site Request panel - Status Updates section

  8. Scroll to and review the information in the Reviews section. For example:

    Process Self-Service Site Request panel - Reviews section

  9. Scroll to and review the information in the Verifications section. For example:

    Process Self-Service Site Request panel - Verifications section

  10. Scroll to the Actions section. For example:

    Process Self-Service Site Request panel - Actions section

  11. In the required Justification field, enter a description that describes the status of the entries in the panel. You can enter text, or select a quick pick link (for example, Partner review required, Site review complete).
  12. Select Approve.