7 Profile

The Profile page displays all available details for the selected guest, with information imported from the reservation system. You can update any editable fields as needed. The Profile page is organized into three sections, each presenting different profile details.
  • Reservation Details: Details of the reservation. This information is for view only. Editing is not allowed.

  • Profile Details: Details of the profile with mandatory fields marked with asterisk.

  • Other Travel Document(s): Contain information of other travel document(s). Adding, editing and deleting other travel document is allowed.

Figure 7-1 Profile Details


This figure shows the Profile Details page.

Table 7-1 Reservation Details

Field Description

Status

Reservation Status – Based on the Configuration Search template setup

Cabin Number

Guest Cabin Number

Embarkation Date

Guest Embarkation/Check-In Date

Embarkation Port

Embarkation Port/Harbor

Disembarkation Date

Guest Disembarkation/Check-Out Date

Disembarkation Port

Disembarkation Port/Harbor

Table 7-2 Profile Details

Field Description

Title

Guest Title

First Name

Guest First Name

Middle Name

Guest Middle Name

Last Name

Guest Last Name

Gender

Gender selection

Date of Birth

Guest Date of birth

Age

Auto-populate based on the guest date of birth

Nationality

Guest Current Nationality

Document Type

Travel Document type used for this checked in

Document Number

Travel Document number of the selected document type

Document Issued Date

Issued date of the Travel Document

Document Expiry Date

Expiry date of the Travel Document

Document Issued Country

Country of issuance for this Travel Document

Country of Birth

Guest Place of Birth

Country of Residence

Guest Current Country of residence

Contract Number

Guest contact number

Alternative Contact Number

Alternative contact number

Email Address

Guest email address

Emergency Contact Name

Detail of emergency contact person

Editing Profile Details

  1. On the Profile page, select the field to enter a new value.
  2. Click Next to continue. You cannot proceed further if the mandatory fields are blank.

Uploading/Changing a Profile Picture

  1. Click Edit Photo link.
  2. Click Take Photo button to activate the camera and take the photo. To retake the photo, click Take Again button.
  3. Click Save Photo button to save and then click X to exit the page.

Canceling a Checked-In Reservation

You can cancel a checked-in reservation by clicking Cancel button, followed by Yes at the “Do you want to cancel?” prompt. This saves all the data and returns you to the Search page. If No is selected, it returns you to the current page.

Overwrite Profile Details with Scanned Passport

Figure 7-2 Verify Scanned Passport Details


This figure shows the Verify Scanned Passport Details
  1. When retrieving a profile through passport scanning, the confirmation dialog will list the changes in two columns - Existing Value versus New Value. You must confirm whether to overwrite the profile information with the newly scanned passport details or not.

  2. The scanned passport details populate onto the profile fields when you select Populate.

  3. To retain the existing profile details, click Cancel.

  4. On the Profile screen, if you want to re-scan the passport, click Scan to initiate the camera function.

  5. Place the passport near the camera and select the Capture Image button. A progress bar appears, showing “Scanning in Progress”, followed by a confirmation dialog once the passport details are scanned successfully.

Other Travel Document(s)

On the Profile page, you can add, delete or edit the other travel document record. If the Travel Document Rule template is used in Check In Wizard, a note listing the required document(s) appear below the header. Hover or click the ? icon to open the Tooltip, which list the required document type and the status set up in Administration - Travel Document Rule Setup.

To view multiple rows of records in detail, click Expand All, or Collapse All to minimize. Clicking the + / - allows you to view or minimize the details the selected row.

Figure 7-3 Other Travel Document

This figure shows the Guest Check In – Other Travel Documents

When you click the Next button to continue, the following validation appears:

  • Mandatory field checking.

  • Travel Document Rule validation where applicable.

The system does not allow you to continue if the mandatory fields are blank or travel document rules are not fulfilled. An alert message shall prompt, indicating the missing travel document.

Figure 7-4 Other Travel Document Alert


This figure shows the Other Travel Document Alert

Adding Other Travel Document

  1. On Profile page, click Add Travel Document button.

  2. Select the Document Type from the drop-down list.

  3. Upon selecting the document type, the predefined mandatory or optional travel document fields appear. For predefined travel document field configuration, see Administration – Travel Document Types Setup.

    Table 7-3 Predefined Travel Document Field

    Field Description Description

    Document Number

    Document Number

    Document Expiry Date

    Document Expiry Date

    Document Issued Date

    Document Issued Date

    Document Issued Place

    Document Issued Place

    Required Birth Certificate State

    State of Country

    Required Photo ID Type

    Supported Driver License, US State ID, Military ID and Student ID

    Required ID State

    State of Country

  4. Enter the travel document information and click Next button.

  5. If travel document validation passes, the travel document is added to the profile.

  6. To add more travel document, click Add Travel Document button.

Editing Other Travel Document

  1. On the Profile page, select the travel document you want to edit. Click the + icon if the details are minimized.
  2. Update the information and click Next.
  3. If the document passed the validation, the change is saved accordingly.

Deleting Other Travel Document

  1. On the Profile page, select the travel document you wish to delete.
  2. Click Delete icon.
  3. On the confirmation message, choose Delete to proceed or Cancel to retain the record.