Credit Card Token Handling

This function fixes the credit card data before transferring it from a non-token authorization to token handling. This special tool is used to ensure all existing Credit Card Authorizations (CCA) and Credit Card Settlement (CCT) records are process before changing the credit card format to SERVEBASE Tokenization handling.

  1. In the Tools window, select Credit Card Token Handling from the ribbon bar.

  2. At the Credit Card Token Handling prompt “By doing this, you are agreeing to use credit card tokenization handling”, select Yes to agree or No to return to the main menu.

  3. In the Oracle Hospitality Cruise SPMS Credit Card Tokenization window, click Process and select Yes to implement the credit card handling.

  4. When you click Yes, credit card verification begins based on the following criteria:

    1. Parameter ‘Not Specified’, ‘CC Transfer Format’ is not ‘SERVEBASE’.

    2. No outstanding status for CCA record, where status is = 0

    3. No outstanding status for CCT record, where status is =0

  5. If the above criteria are not met, the change token handling will not proceed and the following message appears: “There are some authorizations still pending”..

  6. Check and correct the CCA and CCT records and the repeat the above steps when ready.

  7. When the Process completes successfully, the system prompts a message: “Credit card token handling is implemented”. The parameter ‘Not Specified’, ‘CC Transfer Format’ is updated to SERVEBASE and all credit card records are deactivated.

Manual activation is not allowed and the system prompts: “Settlement or reversal is done for this card, please get credit card again”.