Restricted Reasons

Light & Wonder has the concept of Ban-Unban profiles. A profile can be banned or unbanned on the patron side, and this information must be passed into OPERA Cloud when downloading a profile. The same codes that exist on the patron side must be configured in OPERA Cloud. Since the Restriction Reason Code in OPERA Cloud is limited to 8 characters, it will be truncated. However, you must still enter the same code, or it will not appear in the edit profile section.

This image shows how to configure Restriction Reasons.

If you need details on how to configure Restriction Reasons, see OPERA Cloud online documentation.

You can use the below details to create Restriction Reasons.

  • Code: Add the same code as the external system.
  • Description: Add the same description from the external system.

This image shows how to create Restriction Reasons.