Light & Wonder CMP

The following operations are supported as part of this gaming integration product. Only the operations listed below are currently supported.

Table 7-32 Light & Wonder

Function How it works Direction

Player Enrollment

  • OPERA Cloud sends the name and address information for new player profile or an existing OPERA Cloud profile to Light & Wonder.

  • Light & Wonder creates a player profile and responds to OPERA Cloud with the Player ID.

OPERA Cloud –> L&W CMP

Profile Lookup

  • OPERA Cloud users can search Light & Wonder for profile(s) based on Player ID or Last and/or First Name.

  • Light & Wonder returns a list of profiles matching the criteria requested, which the OPERA Cloud user views on-screen.

OPERA Cloud –> L&W CMP

Profile Fetch

(Profile Download)

  • The OPERA Cloud user selects a profile from the list provided during the Lookup operation.

  • Light & Wonder returns the patron’s name, addresses, birth date, and email address; OPERA Cloud will either insert a new profile record or merge the data into an existing record.

  • Banned Players are shown as Restricted Profiles in OPERA Cloud.

OPERA Cloud –> L&W CMP

Player Snapshot/ PTS Inquiry (Player Statistics)

(view only)

  • OPERA Cloud users can view basic, real-time balances and account information by sending a Player Statistics request from OPERA Cloud to Light & Wonder. This information is never stored in OPERA Cloud.

  • Light & Wonder responds with values that appear on the screen with OPERA Cloud. For example, comp dollar or points balance.

  • The scope of data sent is not configurable in OPERA Cloud.

OPERA Cloud –> L&W CMP

Player Promotions/Offers (view only)

  • Promotion/Offer codes must be created for both OPERA Cloud and Light & Wonder.

  • OPERA Cloud users can click Fetch Offerfrom the Look to Book screen to view promotions/offers available for the player.

OPERA Cloud –> L&W CMP

Profile Update

  • OPERA Cloud notifies Light & Wonder of any changes made to the name and/or address, telephone, and email on any OPERA Cloud profile that has an associated Light & Wonder Player Id.

OPERA Cloud –> L&W CMP

Comp Postings

(Including reverse)

  • OPERA Cloud sends a comp request to Light & Wonder when a charge is posted to a comp window (101‐108). A comp posting is any charge that was moved to a comp window, regardless of whether it was originally posted manually, through the End of Day sequence, or by POS interface to OPERA Cloud.

  • To void a comp transaction, you must move back to a cash window (1-8). A Void is then sent to Light & Wonder.

  • Light & Wonder will either approve or decline the comp posting. Approval status appears on the OPERA Cloud Comp Journal screen.

  • OPERA Cloud sends comp postings to Light & Wonder in monetary value / amount only.

    Note:

    Do not move transactions between comp windows (101-108).

OPERA Cloud –> L&W CMP

Required Information

To invoke the Light & Wonder webservices from OPERA Cloud, below are the required details that needs to be requested for configuration:

  • Rest API Based Service URL[ex:http://{hostname}:{port}]

  • Access Token URI:[ex:http://{Rest API Based Service URL}/oauth?grant_type=client_credentials]

  • Client id: Username of the token service

  • Client Secret: password of the token service

  • client-id: client id parameter of the service call

  • property-id: property id of the Light & Wonder

The integration between OPERA Cloud and Light & Wonder uses the following Webservice operations.

Table 7-33 Webservice operations

Operation L&W Function

Profile Lookup

Search Players

Profile Download

Get Player Information

Enroll Profile

Create a New Player Account

Player Statistics

Get Players Balances

Player Offers

Get Player Offers

Profile Update (with business events)

Update Player Information

Comp Posting (Approve)

Issue Player Comp

Comp Posting (Reverse)

Void Issued Player Comp

For further details on Light & Wonder configurations, please get in touch with your Light & Wonder point of contact or your Oracle Hospitality point of contact.

Parent topic: Gaming Vendor Specific Configurations