Managing Partner Connections

For customer environments supporting a Client Credentials authentication scheme (OCIM), the partner connection requests take place in the OHIP (Partner) Developer Portal and approvals take place within the OHIP (Customer) developer portal.

Approving Partner Connections

When a partner submits a new request to add a customer environment, an email notification is sent to all the chain administrators informing them about the new connection. Follow the below steps in the OHIP customer portal to approve the partner’s connection request.

  1. From the Developer Portal, click Environments at the top of the page.

  2. Click Partner Connections. All the partner connections appear in this section.

  3. Search for the partner connection that is pending approval.

  4. Search for and select the properties you wish to assign for the partner connection.

  5. Click Next.

  6. Once you have reviewed the Summary, click Approve to approve the partner connection request. The status of the partner connection request should change to “Approved” in both the customer and partner portal.

  7. An email notification is sent to the partners informing them about the approval of the connection request.

Rejecting Partner Connections

When a partner submits a new request to add a customer environment, follow the below steps in the OHIP customer portal to reject the partner’s connection request.

  1. From the Developer Portal, click Environments at the top of the page.

  2. Click Partner Connections. All the partner connections appear in this section.

  3. Search for the partner connection that is pending approval.

  4. Click Reject to reject the partner connection request. The status of the partner connection request should change to “Rejected” in the Environment section of both the customer and partner portal.

    An email notification is sent to the partners informing them about the rejection of the connection request.

Revoking Partner Connections

To revoke access to approved partner connections:

  1. From the Developer Portal, click Environments at the top of the page.

  2. Click Partner Connections. All the partner connections appear in this section.

  3. Search for the partner connection that is already approved.

  4. Click Revoke Access to revoke the access of the partner connection. The status of the partner connection request should change to “Rejected” in the Environment section of both the customer and partner portal.

    An email notification is sent to the partners informing them that their access is revoked.

Editing Partner Connections

To edit an approved partner connection:
  1. From the Developer Portal, click Environments at the top of the page.
  2. Click Partner Connections. All the partner connections appear in this section.
  3. Search for the partner connection that is already approved.
  4. Click View Details.
  5. In the Assigned Details section, click Edit.
  6. Select the hotels the partner connection may access and then click Update.

The partner can see the updated list of hotels in the developer portal.

Parent topic: Environments (Gateways and Credentials) with Client Credentials Authentication Scheme (OCIM)