Auto Folio Settlement

Using Auto Folio Settlement, hotel staff can:

Set reservations to automatically settle the folio window balances periodically; rather than manually processing settlement. See Payment Instructions.
Auto-transfer settled charges to folio window #8 (Available when the Transfer Charges to Window 8 OPERA Control is active)
Configure automatic folio settlements to only process reservations / billing windows with certain payment types or profiles with a specific folio settlement type. See Configuring Auto Folio Settlement Types.
Specify the folio settle type within the Profile Details panel
Process automatic folio settlements as a part of the night audit procedure after all charges have been posted to guest folios (Available when the Auto Settlement to be performed during End of Day OPERA Control is active)
Manually run the folio settlement process from the Batch Folios screen. You can select folios to automatically settle and initiate the automatic folio settlement process under these conditions:
- Reservations must be eligible for automatic settlement.
- Payment type must be eligible for automatic settlement. Cash and check payment types are not able to be automatically settled, and the Auto Settlement Rules, Payment Methods OPERA Control can restrict other payment types.
- The folio window selection you choose to settle must have a non-zero balance.

When OPERA Cloud is integrated with a payment partner, settlement occurs automatically.

For processing payments manually, activate the Prompt Payment Screen for Auto Folio Settlements OPERA Control so that payment and authorization details can be manually entered for each settlement.

Note:

For reservations to be settled using auto folio settlement, the following must be true:

For Direct Bill Settlement, the profile linked to the reservation billing window must have a valid AR account.
Valid credit card information must be available in reservation payment instructions.
Profile address details must meet the requirements specified in the Address Check for Folio Generation OPERA Control.
Auto Folio Settlement Type field updated in profile to specify the auto folio settlement types to be included in Auto Folio Settlement Process. The Auto Folio Settlement process will perform the appropriate validations for credit card authorization / settlement and direct bill settlement and only if successful, then the settlement transaction will be posted. The validations as currently exist (i.e., valid credit card number / expiry date or valid AR number associated with the billing window), will occur in the background and no user input should be expected. Any charges that were transferred to window 8 will remain there if window 8 cannot be settled for any reason. While posting an Auto Settlement transaction, if a credit card authorization / settlement fails or if no AR account number exists, then such reservations/ billing windows will not be settled and a change log entry for activity type of Record Credit Card Failure will be added, detailing the confirmation no and settlement failure reason.

An Auto Settlement Transaction report (auto_settlement) is available, which lists the auto-settlement transactions. This report is generated automatically when the Auto Settlement to be performed during End of Day OPERA Control is active.