Configuring Property Interface

Property Interfaces are integrations with systems such as door locks, on-demand video, call accounting, PBX, voicemail, point of sale, minibar, payment, building management and WIFI/Internet; that require reservation check in and check out details. Events such as an arrival, room move or departure trigger room and reservation details to be sent to various property interfaces. Systems such as call accounting, minibar and point of sale can also post charges to reservation and AR accounts. Integration with payment solutions, for pre-auth, settlement and refunds is also processed via property interfaces.

Adding a Property Interface

  1. From the Administration menu, select Interfaces, and then select Property Interfaces.

  2. Click New and enter the following details:
    1. Property: Enter or select the property from the list.

    2. Interface Type: Select the interface type from the list.

    3. Product Code: Enter the product ID of the validated system.

    4. IFC8 Product Code: Will auto-populate based on the Product Code.

    5. Name: Enter the display name of the system for identification.

    6. All Charges: Choose the default transaction code for any incoming posting messages.

    7. Cashier ID: Select a cashier ID for the interface from the list. See Configuring Cashiers.

    8. Path ID: Enter the Path ID of the interface. In most cases this is a 1. Only if the vendor is supporting multi-property with one interface, is there a need for more. If setting up a multi-property, the first property must be defined as 1, and all subsequent properties must follow sequentially and with no gaps.

    9. Machine: Select a server name from the list (where Machines have been configured) where the IFC Controller is installed.

    10. Timeout: Enter a timeout value in seconds on how long the UI will wait for response on outbound messages (Room key and credit card transaction requests).

    11. Version: Will auto-populate once an IFC Controller connects with the specific interface.

  3. Click Save.

  4. Refer to the Table 16-24 Property Interface Detail Links in the section below for complete interface configuration.

Editing a Property Interface

Note:

Interface configuration uses a presentation page, select or customise the presentation style to suit your needs.
  1. From the Administration menu, select Interfaces, and then select Property Interfaces.

  2. Enter the search criteria and click Search.

  3. Select the interface, then click vertical ellipsis and click Edit.

    1. Update configuration. See the table 16.3 below.

    2. Inactive: Select checkbox to inactivate the interface (not yet in use for outbound/inbound messages).

  4. Click Save.

Deleting a Property Interface

  1. From the Administration menu, select Interfaces, and then select Property Interfaces.

  2. Enter the search criteria and click Search.

  3. Select the interface, then clickvertical ellipsis and click Delete.

  4. Click Delete to confirm.