About Stationery Editor (Oracle Business Intelligence (BI) Publisher)

OPERA Cloud stationery is customized using Microsoft Word; supporting all standard and familiar formatting capabilities of an RTF document; including images, tables, font style, size, color and alignment. You can also include links to websites, either as text links or as part of a clickable image. Most stationery is generated in PDF format, for printing or email delivery. HTML output is also supported for email confirmation delivery. See Configuring Delivery Management for more information.

Note:

To support all character sets for localization, all stationery is generated (encoded) using the Arial Unicode font.

Oracle Business Intelligence (BI) Publisher Desktop is a special add-in for Microsoft Word which is used to assist with the customization of stationery templates, by supporting the import of an XML data file containing a list of the data elements available and allowing you to drag and drop these data elements onto the RTF layout as needed. At runtime these data elements are replaced with actual values from OPERA Cloud. The add-in also allows you to define conditional blocks of text and graphics within the template. Prior to customizing any stationery templates ensure your workstation has Microsoft Word and the Oracle BI Publisher add-in installed. See Installing Oracle BI Publisher Desktop on a Workstation for more information.

For more information on Oracle BI Publisher and RTF templates refer to Fusion Middleware Report Designer's Guide for Oracle Business Intelligence Publisher.

Note:

Users do not need to install Oracle BI Publisher to generate OPERA Cloud reports and stationery.

Predefined (internal) report groups exist for each stationery type that can be generated. For more information, see Stationery Reports Groups.

When the Multi-language OPERA Control is active a report template must be configured for every language in every stationery report group. Each language-specific report typically references a unique template setup with the translated text in the body of the RTF. You may choose, however, to reference the English template in report setup for any language you do not wish to offer translation. At runtime, OPERA Cloud will generate the specified RTF template for the profile language and also fetch the translated descriptions for your configuration setup in Manage Translations. For example, Room Types, Rate Codes, Package Codes, Transaction Codes, Menu Items. If language-specific translation for configuration is not defined, the primary description is output.

Note:

For multi-language stationery it is recommended to prefix or suffix filenames with the language code; for example: e_folio.rtf , fr_folio.rtf, de_folio.rtf, es_folio.rtf

Note:

To support localization, all text is generated in Arial Unicode font, regardless of the font(s) selected in the RTF template.

In multi-property operations templates can be shared by multi properties – simply reference the same RTF template file in report configuration in each property. Any future change made to the template is in effect immediately at each property using the template.

Whilst images can be embedded within a template it is recommended to always use a placeholder graphic and reference a web image by URL - this method ensures the image is available when stationery is generated in HTML format (e.g. confirmation email) and also supports the display of a dynamic images based on the property code - such as the property logo when working with shared multi-property stationery.

Note:

Templates must be under 10MB in size.

Custom message text configuration is also available for stationery templates; allowing you to configure translatable text strings in OPERA Cloud that are included in the generated stationery. Special data elements in the XML data file are available for these custom message texts, suffixed with the property code, so you can setup a custom message per property. For example, for the confirmation letter template there are SAMPLE_GUEST_CONFIRMATION_TEXT1 and SAMPLE_GUEST_CONFIRMATION_TEXT2 data elements. This feature is useful when you have a special promotional message you'd like to include in the generated stationery short-term and eliminates the need to download and update the RTF template directly. You can grant other users the Report Text Configuration user task and not the Manage Report user tasks; limiting who can modify RTF templates yet still allowing configuration of custom messages for stationery.

When the Custom Numbers OPERA Control is active, one or more custom reference numbers can be configured to output on the folio or receipts. For more information, see Configuring Custom Numbers.

When the Additional Folio Text OPERA Control is active, you can setup folio templates with <FOLIO_TEXT1_FTR/> <FOLIO_TEXT2_FTR/> elements to output reservation-specific folio text entered when generating a folio. For more information, see Generating a Folio for a Billing Window

Parent topic: Reports