Prerequisites for Booking

This chapter of the OPERA Cloud User Guide lists the prerequisites for Booking menu.

• Prerequisites for Reservation Turnaways
  
• Prerequisites for Closing Script
  
• Prerequisites for Converting a Multi-Room Reservation to a Block
  
• Prerequisites for Reservations Quick Book
  
• Prerequisites for Redeeming Loyalty Awards
  
• Prerequisites for Redeeming Promotional e-Certificates
  
• Prerequisites for Viewing Guestware Preferences and Incidents
  
• Prerequisites for Reinstating Reservations
  
• Prerequisites for Reservation Additional Information
  
• Prerequisites for Managing Custom Charge Exemption
  
• Prerequisites for Managing Reservation Prepaid (Gift) Cards
  
• Prerequisites for Managing Reservation eCoupons
  
• Prerequisites for Managing Reservation Upgrade Offers
  
• Prerequisites for Managing Reservation Scheduled Activities
  
• Prerequisites for Managing Linked Reservations
  
• Prerequisites for Managing Reservations Shares
  
• Prerequisites for Managing Waitlist Reservation
  
• Prerequisites for Merging Reservations
  
• Prerequisites for Viewing Reservation Delivery History
  
• Prerequisites for Managing Reservation Call History
  
• Prerequisites for Managing Reservation Tickets
  
• Prerequisites for Reservation (Guest) Locators
  
• Prerequisites for Managing Reservation Transportation
  
• Prerequisites for Reservation External References
  
• Prerequisites for Setting a Reservation to Do Not Move Status
  
• Prerequisites for Copying Reservations
  
• Prerequisites for Managing Reservation Traces
  
• Prerequisites for Manage Reservation Routing Instructions
  
• Prerequisites for Managing Reservation Housekeeping and Task Schedule
  
• Prerequisites for Managing Reservation Deposit and Cancellation
  
• Prerequisites for Managing Reservation Cancellation
  
• Prerequisites for No Show and Cancellation Deposits and Charges
  
• Prerequisites for Reservation Fixed Charges
  
• Prerequisites for Reservation Alerts
  
• Prerequisites for Managing Reservation Linked Profiles
  
• Prerequisites for Reservation Packages
  
• Prerequisites for Reservation Inventory Items
  
• Prerequisites for Reservation Memberships
  
• Prerequisites for Reservation Attachments
  
• Prerequisites for Reservation Transaction Diversion
  
• Prerequisites for Managing All Reservation and Block Traces
  
• Prerequisites for Blocks
  
• Prerequisites for Master and Sub Blocks
  
• Prerequisites for Master and Sub-Allocations
  
• Prerequisites for Managing Opportunities
  
• Prerequisites for Simple Events
  
• Prerequisites for Creating a Tour Series
  
• Prerequisites for Shift Block
  
• Prerequisites for Block Attachments
  
• Prerequisites for Managing Block Restrictions
  
• Prerequisites for Managing Block Inventory Items
  
• Prerequisites for Managing Block Wash Schedule
  
• Prerequisites for Block Sell Message
  
• Prerequisites for Block Traces
  
• Prerequisites for Events
  
• Prerequisites for Creating Events from a Template
  
• Prerequisites for Using Quick Events
  
• Prerequisites for Managing Alternate Space Events
  
• Prerequisites for Managing Sub Events
  
• Prerequisites for Managing Events Revenue Summary
  
• Prerequisites for Posting Charges for Events
  
• Prerequisites for Managing Catering Package on Blocks
  
• Prerequisites for Event Resources
  
• Prerequisites for Applying Discounts to Event Resources
  
• Prerequisites for Managing Event Waitlist
  
• Prerequisites for Editing Multiple Events
  
• Prerequisites for Managing Custom Menu Items
  
• Prerequisites for Managing Custom Items
  

Prerequisites for Reservation Turnaways

OPERA Controls

Group: Look To Book Sales Screen

Functions: Turnaway Functionality

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservations Management

• Look To Book Sales Screen

• Override Turnaway Statistic Collection

Prerequisites for Closing Script

OPERA Controls

Group: Reservations

Parameters: Closing Script New and Update Reservation (Hub and/or Property)

OPERA Cloud Tasks

Group: Enterprise Admin

Tasks: Chain and Property Management

• Closing Scripts

  • New/Edit Closing Scripts

  • Delete Closing Scripts

Prerequisites for Converting a Multi-Room Reservation to a Block

OPERA Controls

Group: Blocks

Function: Business Block

OPERA Cloud Tasks

Group: Bookings

Task: Look To Book Sales Screen

Prerequisites for Reservations Quick Book

OPERA Controls

Group: Reservations

Parameters: Quick Book

OPERA Cloud Tasks

Group: Reservation Management

Prerequisites for Redeeming Loyalty Awards

Integration

OPERA Customer Loyalty Tracking Cloud Service

Subscriptions

Oracle Hospitality OPERA Cloud Service, Loyalty 

OPERA Controls

Group: Membership

Functions: Award Points Redemption

Parameter:

• Loyalty Member Room Upgrade - (Optional)

• Auto Upgrade Prompt All Dates - (Optional)

• Loyalty Membership Configuration - (Optional)

Group: Reservations

Parameter: Room Type to Charge

OPERA Cloud Tasks

Reservation Management

• Awards / Certificates

Prerequisites for Redeeming Promotional e-Certificates

Integrations

Oracle Hospitality OPERA Customer Loyalty Tracking Cloud Service

OPERA Controls

Group: Rate Management

Functions: Promotions Module

Parameters: Hide Promotion Rates

OPERA Cloud Tasks

Reservation Management

• Awards / Certificates

Prerequisites for Viewing Guestware Preferences and Incidents

Integrations

Oracle Hospitality OPERA Exchange Two-Way for Guestware Suite by Guestware.

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

• Preferences

Prerequisites for Reinstating Reservations

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

• Reinstate Reservation

Prerequisites for Reservation Additional Information

OPERA Controls

Group: General

Parameters: Information Collection

Settings: Information Collection Methods

OPERA Cloud Tasks

Bookings

• Edit Additional Details

Prerequisites for Managing Custom Charge Exemption

OPERA Controls

Group: Cashiering

Parameters: Custom Charges

OPERA Cloud Tasks

Bookings

• Custom Charge Exemptions

Prerequisites for Managing Reservation Prepaid (Gift) Cards

License / Subscriptions

Stored Value System (SVS)- Oracle Hospitality OPERA Property Level Interface Cloud Service

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Prepaid Cards

• Manage Prepaid Cards

Prerequisites for Managing Reservation eCoupons

OPERA Controls

Group: Reservations

Parameters:

• eCoupons

• Attach eCoupons Prior to Arrival

OPERA Cloud Tasks

• Reservation Management

• eCoupons

  • New/Edit eCoupons

  • Delete eCoupons

Prerequisites for Managing Reservation Upgrade Offers

OPERA Controls

Group: Reservation

Functions:

• Fixed Rates

• Reservation Upgrade

  • Allow Fixed Rate Reservation

  • Allow Reservation Discounts

  • Room Status Setting

  • Maximum Length of Stay

  • Maximum Number of Offers Displayed

  • Transaction Code

  • Occupancy Level Details

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Upgrade Reservation

• Reservation Upgrade for New Reservation

• Reservation Upgrade for change Reservation

• Reservation Upgrade for Check In

Prerequisites for Managing Reservation Scheduled Activities

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Reservation Activities

Prerequisites for Managing Linked Reservations

OPERA Controls

Group: Reservations

Parameters: Unique Confirmation Number for Linked Reservation (optional)

OPERA Cloud Tasks

Reservation Management

• Link Reservations

• Copy Credit Card Payment Method

Prerequisites for Managing Reservations Shares

OPERA Controls

Group: Reservations

Functions: Shares

Parameters:

• Enforce Same Stay Dates for Sharing Guests (Reservations)

• Enforce Same Rate Code For Sharing Guests (Reservations)

OPERA Cloud Tasks

Reservation Management

• Shares

  • Combine/Break Share Reservations

  • Manage Share Reservation Rates

Prerequisites for Managing Waitlist Reservation

OPERA Controls

Group: Reservations

Functions: Waitlist

Parameters: Show Waitlist for Open Rates

Prerequisites for Merging Reservations

OPERA Controls

Group: Reservations

Functions: Merge Reservations

Parameters: Allow Merge Reservations for Future Arrivals

Settings: Cancel Reason for Merge Reservations

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Merge Reservations

Prerequisites for Viewing Reservation Delivery History

OPERA Cloud Tasks

Group: eXchange Interfaces

Interface Resynchronization

Prerequisites for Managing Reservation Call History

OPERA Controls

Group: Reservations

Functions: Caller Information

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Call History

• New Call History

Prerequisites for Managing Reservation Tickets

OPERA Controls

Group: Rate Management

Parameters: Tickets

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Tickets

• New/Edit Tickets

• Delete Tickets

• Issue Tickets

• Inquiry Tickets

• Reprint Tickets

• Refund Tickets

Prerequisites for Reservation (Guest) Locators

OPERA Controls

Group: Reservations

Functions: Guest Locators

OPERA Cloud Tasks

Group: Reservations

Tasks: Reservation Management

Guest Locators

• New/Edit Guest Locators

• Delete Guest Locators

Prerequisites for Managing Reservation Transportation

OPERA Controls

Group: Reservations

Parameters: Transportation

OPERA Cloud Tasks

Group: Booking

Tasks: Reservation Management

Transportation

• Edit Transportation

Prerequisites for Reservation External References

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

• External Reference

• New/Edit External Reference

• Delete External Reference

Prerequisites for Setting a Reservation to Do Not Move Status

OPERA Controls

Group: Reservations

Functions: Do Not Move Room

OPERA Cloud Tasks

Group: Reservations

Tasks: Do Not Move Room

Prerequisites for Copying Reservations

OPERA Controls

Group: Reservations

Functions: Copy Reservation

OPERA Cloud Tasks

Group: Bookings

Tasks: Copy Reservation

• Copy Credit Card Payment Methods

• Copy (other) Payment Methods

Prerequisites for Managing Reservation Traces

OPERA Controls

Group: Reservation

Functions: Reservation Traces

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Reservation Traces

• New/Edit Reservation Trace

• Delete Reservation Traces

Prerequisites for Manage Reservation Routing Instructions

OPERA Controls

Group: Cashiering

Functions: Routing

• Refresh Room Routing

• Allow Routing of Tax Transactions

• Exclude Deposit from Authorization based on Routing

• Exclude Rate from Authorization based on Routing

Group: Comp Accounting

Functions: Comp Request

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Routing Instructions

• New/Edit Routing Instructions

• Delete Routing Instructions

Prerequisites for Managing Reservation Housekeeping and Task Schedule

OPERA Controls

Group: Room Management

Functions:

• Housekeeping Task Schedule

• Task Sheets

• Turndown

OPERA Cloud Tasks

Group: Reservation Management

Tasks: Reservation Housekeeping

• Manage Housekeeping Options for Reservations

• Manage Housekeeping Schedule for Reservations

Prerequisites for Managing Reservation Deposit and Cancellation

OPERA Controls

Group: Cashiering

Functions:

• Cancellation Handling

• Deposit Handling

Prerequisites for Managing Reservation Cancellation

OPERA Controls

Group: Cashiering

Functions: Cancellation Handling

• Cancel with Deposit

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

• Cancel Reservations

Prerequisites for No Show and Cancellation Deposits and Charges

OPERA Controls

Group: Cashiering

Functions: No Show and Cancellation Postings

Parameters: Post Revenue To No Shows (No Show Posting Rules)

Settings: No Show Posting Transaction Code

Prerequisites for Reservation Fixed Charges

OPERA Controls

Group: Cashiering

Functions: Fixed Charges

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Fixed Charges

• New/Edit Fixed Charges

• Delete Fixed Charges

Prerequisites for Reservation Alerts

OPERA Controls

Group: Reservations

Functions: Alerts

• Popup Alerts

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Reservation Alerts

• New/Edit Reservation Alerts

• Delete Reservation Alerts

Prerequisites for Managing Reservation Linked Profiles

OPERA Controls

Group: Reservations

Functions: Accompanying

OPERA Cloud Tasks

Group: Reservation Management

Tasks:

• Associated Profiles

  • Edit Profile

  • Select Another Profile

  • Attach Accompanying Guest

  • Attach Travel Agent

  • Attach Source

Prerequisites for Reservation Packages

OPERA Controls

Group: Rate Management

Functions: Advanced Packages [Allowances] (Optional)

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Packages

• New/Edit Packages

• Delete Packages

Prerequisites for Reservation Inventory Items

OPERA Controls

Group: Reservations

Functions: Item Inventory

• Item Inventory Pool

• Allow Inventory Items Outside Of Stay Days

• Sell Control Items

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Override Item Sell Control

• Item Inventory

• New/Edit Item

• Delete Item

Prerequisites for Reservation Memberships

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Membership

• New/Edit Membership

• Delete Membership

• Link Membership

Prerequisites for Reservation Attachments

OPERA Controls

Group: General

Functions: File Attachments

OPERA Cloud Tasks

Group: Bookings

• Attachments

• Download/Preview Attachment

• New Attachment

• Delete Attachment

Prerequisites for Reservation Transaction Diversion

OPERA Controls

Group: Cashiering

Functions: Transaction Diversions

OPERA Cloud Tasks

Reservation Management

• Transaction Diversions

  • New/Edit Transaction Diversions

  • Delete Transaction Diversions

Prerequisites for Managing All Reservation and Block Traces

OPERA Controls

Group: Reservations

Functions: Traces

Group: Block

Functions: Traces

OPERA Cloud Tasks

Group: Bookings

Tasks: Reservation Management

Reservation Traces

• New/Edit Reservation Traces

• Delete Reservation Traces

Tasks: Manage Blocks

Block Traces

• New/Edit Block Traces

• Delete Block Traces

Prerequisites for Blocks

OPERA Controls

Group: Blocks

Functions: Business Block

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Tasks

Room Rate Grid

• Override Rate Code Amounts

• New/Edit Room Rate Grid

• Cutoff

Block Status

• Change Block Status

Prerequisites for Master and Sub Blocks

OPERA Controls

Group: Blocks

Functions: Master Sub Blocks

Parameters: Synchronize Master Sub Blocks

Prerequisites for Master and Sub-Allocations

OPERA Controls

Group: Blocks

Functions: Master Sub Allocations

Prerequisites for Managing Opportunities

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Blocks

Functions: Opportunities

Settings:

• Convert Opportunity to Block Status.

• Release Opportunity Status.

• Default Market Code for Opportunity.

• Default Source Code for Opportunity.

OPERA Clout Tasks

Group: Bookings

Tasks: New/Edit Opportunities

Prerequisites for Simple Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Property Management Professional Foundation

Or

Oracle Hospitality OPERA Cloud Service, Property Management Enterprise Foundation

OPERA Controls

Group: Events

Functions: Simple Events

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Simple Events

• New/Edit Simple Events

• Delete Simple Events

Prerequisites for Creating a Tour Series

OPERA Controls

Group: Blocks

Functions: Tour Series

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

• New/Edit Block

Prerequisites for Shift Block

OPERA Controls

Group: Blocks

Parameters: Shift Block

Prerequisites for Block Attachments

OPERA Controls

Group: General

Functions: File Attachments

OPERA Cloud Tasks

Group: Bookings

• Attachments

• Download/Preview Attachment

• New Attachment

• Delete Attachment

Prerequisites for Managing Block Restrictions

OPERA Controls

Group: Reservations

Functions: Block Restrictions

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Block Restrictions

• New/Edit Block Restrictions

• Delete Block Restrictions

Prerequisites for Managing Block Inventory Items

OPERA Controls

Group: Reservations

Functions: Item Inventory

Parameters:

• Item Inventory Pool

• Allow Inventory Items Outside Of Stay Days

• Sell Control Items

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Packages/Items

• New/Edit Items

• Delete Items

Prerequisites for Managing Block Wash Schedule

OPERA Controls

Group: Blocks

Functions: Wash Schedule

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Block Wash Schedule

• New/Edit Block Wash Schedule

• Delete Block Wash Schedule

Prerequisites for Block Sell Message

OPERA Controls

Group: Reservation

Functions: Sell Messages

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Block Sell Messages

• New/Edit Block Traces

• Delete Block Sell Messages

Prerequisites for Block Traces

OPERA Controls

Group: Block

Functions: Traces

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

Block Traces

• New/Edit Block Traces

Prerequisites for Events

License / Subscription

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition

Or

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Catering Event

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Events

New/Edit Catering Events

• Set Do Not Move

• Override Do Not Move

• Override Space Capacity

Prerequisites for Creating Events from a Template

OPERA Controls

Group: Events

Functions: Event Templates

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Events

• New/Edit Catering Events

Prerequisites for Using Quick Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Blocks

Settings: Default New Block Status

Group: Events

Functions: Quick Event

Settings:

• Quick Event Booking Type

• Quick Event Market Code

• Quick Event Rate Code

• Quick Event Source Code

• Quick Event Default Res Type (this field is not visible when creating a quick event)

  Note:

  If the status code selected in the control for Default New Block Status is not configured with a Reservation Type then the control for Default Res Type must be populated in order to create a Quick Event.

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Blocks

• New/Edit Block

Tasks: Manage Events

• New/Edit Catering Events

Prerequisites for Managing Alternate Space Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Alternate Space

Settings: Alternate Space Event Name

Prerequisites for Managing Sub Events

OPERA Controls

Group: Event

Functions: Sub Event

Prerequisites for Managing Events Revenue Summary

OPERA Controls

Group: Events

Functions: Event Resources

Parameters: Resource Cost; Use Forecast Revenue

Prerequisites for Posting Charges for Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition

Or

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions:

• Event Posting

• Event Resources

Settings: Event Revenue Actualization

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Events

• Manage Event Postings

• Event Revenue

  • Edit Event Revenue

Prerequisites for Managing Catering Package on Blocks

OPERA Controls

Group: Events

Functions: Catering Packages

OPERA Cloud Tasks

Group: Bookings

Tasks: Manage Events

• New/Edit Catering Events

Prerequisites for Event Resources

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition

Or

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Event Resources

OPERA Cloud Tasks

Group: Bookings

Manage Events:

• Manage Resources

  • Edit Event Resources

  • Delete Event Resources

Prerequisites for Applying Discounts to Event Resources

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Catering

Parameter: Resource Discount

Prerequisites for Managing Event Waitlist

License/Subscription

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Standard Edition

Or

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Event

Functions: Event Waitlist

Settings: Waitlist Activity Type

OPERA Cloud Tasks

Main Task: Bookings

Parent Task: Manage Event Waitlist

• Prioritize Events

• Force Availability

Prerequisites for Editing Multiple Events

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Multi Edit Events

Prerequisites for Managing Custom Menu Items

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Custom Resources

Prerequisites for Managing Custom Items

Licenses / Subscriptions

Oracle Hospitality OPERA Cloud Service, Sales and Event Management Premium Edition

OPERA Controls

Group: Events

Functions: Custom Resources