OPERA Controls — Profile
The following tables outline the functions, parameters, and settings that can be configured in the OPERA Controls Profile group.
Table 11-52 OPERA Controls — Profile Functions
FUNCTION | RELATED FUNCTION / PARAMETER / SETTING | DESCRIPTION |
---|---|---|
CONTACTS [CONTACTS] |
Enables the creation of contact profiles linked to company or agent profiles. A guest profile can be flagged as a contact profile also. Contacts can be linked to reservations as the reservation contact. (Enabled on activation of OPERA Cloud Sales & Event Management Essentials, Standard or Premium subscription). |
|
ADDRESS TYPE TO COPY WHEN CREATING LINKED PROFILE [COPY_ACC_CON_ADDRESSTYPE_COPY] |
Specifies the address information copied automatically when creating a linked profile based on the address type. Valid values:
|
|
DEFAULT CONTACT ADDRESS TYPE [DEFAULT_CONTACT_ADDRESSTYPE] |
Specifies the default contact address type. Valid
values:
|
|
DEFAULT PHONE TYPE FOR A CONTACT [DEFAULT_CONTACT_PHONETYPE] |
Specifies the default phone type for a contact. Valid
values:
|
|
PHONE TYPE TO COPY WHEN CREATING LINKED PROFILE [COPY_ACC_CON_PHONETYPE_COPY] |
Specifies the phone information copied automatically when creating a linked profile based on the phone type. Valid values:
|
|
FUTURE & PAST STAYS [FUTURE_AND_PAST_STAYS] |
Enables viewing information from existing future and past reservations connected to a profile. |
|
IATA COMPANY TYPE [IATA_COMP_TYPE_ACTIVE] |
Provides the ability to define a Travel Agent or Company Type on the profile. |
|
INCOGNITO [INCOGNITO] |
Enables the ability to identify specific guests as incognito and use a pseudonym (celebrities, for example). |
|
KEYWORD [KEYWORD] |
Allows any number of keywords to be attached to a profile in order to associate a variety of identifying information with the profile. This information can be entered in the Keyword field when searching for profiles and as a filter for reporting. |
|
PROFILE LOOKUP [LOOKUP] |
Enables the ability to perform profile lookup in integrated systems and download profiles to OPERA Cloud. |
|
PROFILE TYPES FOR LOOKUP [PROFILE_LOOKUP_TYPES] |
Indicates the profile types for which the profile lookup
can be conducted Valid values:
|
|
EXTERNAL LOOKUP BEHAVIOR SETTING [EXTERNAL_LOOKUP_BEHAVIOR] |
This setting controls how the Profile Look Up results will be displayed. There are three options available.
|
|
DEFAULT EXTERNAL SYSTEM FOR LOOKUP [DEFAULT_EXTERNAL_SYSTEM_FOR_LOOKUP] |
The Default External System for Lookup. Applicable when External Lookup Behavior setting = Simultaneous or Force. A value can only be selected when Outbound configuration is setup at Global (Chain ) level. |
|
PROFILE MAILING PRIVACY [PRIVACY] |
Enables the privacy tab in the Correspondence panel, displaying fields related to guest to opt-in or opt-out of receiving promotional mailings. |
|
PRIVACY DEFAULT [PRIVACY_DEFAULT_OPTED_IN] |
Defaults the following options in the Correspondence panel
for new Guest and Contact profiles:
|
|
PROFILE PROTECT [PROFILE_PROTECT] |
Enables the ability to lock a profile subscribed with an external system, to prevent updates in OPERA Cloud. Users with the Override Profile Protection tasks assigned to the role(s) may override the protection. |
|
PROFILE PROTECTION TYPE [PROFILE_PROTECTION_TYPE] |
Enables specifying the type of profile protection. By Profile Type, allows you to configure profile protection rules per profile type. By Profile, enables a protection flag in the profile overview panel of each profile; when active the profile protection rules are then applied. Valid values:
|
|
PROFILE REVENUE BUCKETS [PROFILE_REVENUE_BUCKETS] |
Enables the configuration of revenue buckets and the display of a revenue bucket summary in profile Stay Statistics. |
|
RELATIONSHIPS [RELATIONSHIPS] |
When enabled, various relationships between the profiles can be established. Family relationship such as mother-daughter or corporate relationship such as parent-company and subsidiary are configurable. Rate entitlements (negotiated rates) can also be inherited to related profiles using relationships. (Enabled on activation of OPERA Cloud Sales & Event Management Essentials, Standard or Premium subscription). |
|
RELATIONSHIPS RATE INHERIT [RELATIONSHIPS_RATE_INHERIT] |
Enables profiles to inherit negotiated rates from associated profile relationships. |
|
VIP [VIP_STATUS] |
Provides the ability to track VIP level on guest profiles and filter reservation searches and reports based on VIP value. Global Alerts and Auto Attach can also reference VIP status. |
Table 11-53 OPERA Controls — Profile Parameters
PARAMETER | RELATED FUNCTION / PARAMETER / SETTING | DESCRIPTION |
---|---|---|
ACCOUNT FORECAST [ACCOUNT_FORECAST] |
Enables the ability to setup room night and revenue forecast on sales account profiles. Forecast is setup per property and by calendar month or fiscal period according to the Reporting Period OPERA Control |
|
ACCOUNT FORECAST [ACCOUNT_FORECAST] |
||
ADDRESS VALIDATION [ADDRESS_VALIDATION] |
Enables real-time postal address validation via Oracle partner
solutions. Requires an account with a supported address validation
partner.
Note: Profile sharing must be active. |
|
ADDRESS VALIDATION SYSTEM [ADDRESS_VALIDATION_SYSTEM] |
Defines the integrated address validation solution. |
|
ADDRESS VALIDATION PROFILE TYPES [ADDRESS_VALIDATION_PROFILE_TYPES] |
Defines the profile types for address validation. |
|
ADDRESS VALIDATION COUNTRY CODES [ADDRESS_VALIDATION_COUNTRY_CODES] |
Defines the address countries for address validation. |
|
ADVANCED TITLE [ADVANCED_TITLE] |
Allows you to define multi-word salutations for the same title and language using suffix designations. |
|
ALLOW DUPLICATE IDS [ALLOW_DUPLICATE_IATA] |
Allows duplicate CORPID / IATA identifiers for travel agent, source, and company profile types. |
|
AUTO GENERATE CLIENT ID [AUTO_GENERATE_CLIENT_ID] |
Automatically generates an ID for newly created Profiles. This ID is referred to as Client ID for Guest/Group, Corporate ID for Company, and IATA for Travel Agent /Source. |
|
GENERATE ID FOR PROFILE TYPES [AUTO_GENERATE_ID_TYPES] |
Indicates the profile types where the ID should be generated automatically. |
|
BYPASS CORP ID VALIDATION [BYPASS_CORP_ID_VALIDATION] |
When enabled, if the value in the Corp ID field is prefixed with ZZ , OPERA Cloud does not validate the Corp ID. |
|
CONTACTS CONTACTS |
Enables the Contact profiles type. Guest profile can be flagged as a contact profile. Contacts allow you to gather sales information and statistics, relationships, preferences, negotiated rates, activities, blocks and other details relevant to the client. Contacts can be linked to company or agent profiles. |
|
ADDRESS TYPE TO COPY WHEN CREATING LINKED PROFILE ADDRESS_TYPE_TO_COPY_ WHEN_CREATING_LINKED_PROFILE |
Indicates the address information to be copied automatically when creating a linked profile based on Address Type. |
|
DEFAULT CONTACT ADDRESS TYPE DEFAULT_CONTACT_ADDRESS_TYPE |
The Default Address Type for newly created Contact Profiles. |
|
DEFAULT CONTACT PHONE TYPE DEFAULT_CONTACT_PHONE_TYPE |
The Default Phone Type for new contact profiles. |
|
PHONE TYPE TO COPY WHEN CREATING LINKED PROFILE PHONE_TYPE_TO_COPY_WHEN_CREATING_LINKED_PROFILE |
Indicates the phone information to be copied automatically when creating a linked profile based on Phone Type. |
|
EXTENDED ACCOUNT NAME SEARCH [EXTENDED_ACCOUNT_NAME_SEARCH] |
Account Name search to include Name 2 and Name 3 for Company, Travel Agent and Source profiles. Using this search may increase the search time. |
|
E-CERTIFICATE REDEMPTION [ ECERTIFICATE_REDEMPTION] |
Activates the e-Certificate functionality. |
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EXCLUDE RESTRICTED PROFILES FROM PURGE [PURGE_EXCLUDE_CASH_BL_IND] |
Exclude Restricted Profiles from purge routine. |
|
IATA VALIDATION [IATA_YN] |
Validates the IATA number entered in the profile. All numbers are checked against the IATA validation routine. A new option is available enabling subscribers to perform Travel Agency IATA validation using the IATA Rest API. Validation occurs when profiles are updated with information provided by IATA (based on subscription level). |
|
IATA OVERRIDE IATA_OVERRIDE |
When this parameter is enabled, you can override IATA validation and enter an invalid IATA number after the system gives a warning. This parameter is dependent on the IATA VALIDATION parameter. |
|
PERSONAL INFORMATION PROTECTION [PERSONAL_INFORMATION_PROTECTION] |
Activates additional security procedures which include anonymization of profile data. |
|
NUMBER OF DAYS UNTIL ANONYMIZATION [NUMBER_OF_DAYS_FOR_ANONYMIZATION] |
Defines the number of days after the last activity occurs in which the requested profile can be anonymized. |
|
PROFILE DISCOUNTS [PROFILE_DISCOUNTS] |
Enables configuring discounts for negotiated rates. |
|
DEFAULT PROFILE DISCOUNT REASON SETTING [DEFAULT_PROFILE_DISCOUNT_REASON] |
Specifies the default discount reason in the Discount Reason field of the reservation when a profile with a discount is attached. Valid values:
|
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PROFILE DISCOUNTS PRIORITY SETTING [PROFILE_DISCOUNTS_PRIORITY] |
Specifies the priority when applying profile discounts on a reservation when multiple eligible profiles exist. Valid values:
|
|
PROFILE NAME VALIDATIONS [PROFILE_NAME_STRING] |
Performs a match and validation on a configured profile type and name string each time a new profile is manually created from Profile Search or from Account Search to see if the name string matches with the profile type. |
|
PROPERTY ACTION CODES [PROPERTY_ACTIONCODES] |
Determines if profile action codes are property specific [Y] or centrally administered [N]. |
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RESTRICT PROFILE MERGE WITH CURRENT AND FUTURE RESERVATIONS [DISALLOW_PROF_MERGE_CURR_FUT_RESV] |
Enables merging source and travel agent profiles with current or future reservations. |
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RESTRICTION / FLAGGED REASONS [RESTRICTION_FLAGGED_REASONS] |
Enables specifying a list of values for profile restriction and AR flagged reasons. |
|
SALES INFORMATION [SALES_INFORMATION] |
Enables the Sales Information panel for Company, Travel Agent, Source, and Contact profiles. Sales information is used to track sales related details such as account type, territory and business potential. Accounts and contacts can also be added to mailing lists and reports. For more information, see Managing Sales Information. |
|
PROPERTY COMPETITION CODES [PROPERTY_COMPETITION_CODES] |
Determines if property competition codes are property specific [Y] or centrally administered [N]. |
|
PROPERTY PRIORITY [PROPERTY_PRIORITY] |
Determines if profile priority codes are property specific [Y] or centrally administered [N]. |
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PROPERTY ROOMS POTENTIAL CODES [PROPERTY_ROOMS_POTENTIALS] |
Determines if property rooms potential codes are property specific [Y] or centrally administered [N]. |
|
STORE EXTERNAL EMAILS [STORE_EXTERNAL_EMAILS] |
Activates the ability to view and save emails received from
partner systems through the Oracle Hospitality Integration Cloud Service.
When the Contact OPERA Control is active for Contact profiles it is
available with:
|
|
SUBSCRIPTION MANAGEMENT [SUBSCRIPTION_MGMT] |
Activates profile subscription management functionality. When OPERA Cloud is integrated to a system that manages profiles, profiles can be subscribed to that system. When a profile is updated, the changes can be automatically updated to all subscribed systems. |
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TAX ID VALIDATION [TAX_ID_VALIDATION] |
Ability to validate the Tax ID number entered on the profile. Code: INDIA_TAX_ID_GSTIN_UIN Description: India Tax ID validation for GSTIN/UIN number. |
|
TAX1 NO FIELD [TAX1_NO_FIELD] |
Select the Tax ID validation function that will be associated with the TAX1_NO field |
|
TAX2 NO FIELD [TAX2_NO_FIELD] |
Select the Tax ID validation function that will be associated with the TAX2_NO field |
Table 11-54 OPERA Controls — Profile Settings
SETTING | DESCRIPTION |
---|---|
COMPANY ADDRESS TYPE [COMPANY_ADDRESS_TYPE] |
The Default Address Type for new non-guest profiles. |
COMPANY PHONE TYPE [COMPANY_PHONE_TYPE] |
The Default Phone Type for new non-guest profiles. |
DEFAULT MEMBERSHIP TYPE [DEFAULT_MEMBERSHIP_TYPE] |
Populates the selected membership type automatically when adding a new membership to a profile and the membership used for linking a profile membership to a reservation. Valid values:
|
GUEST ADDRESS TYPE [INDIVIDUAL_ADDRESS_TYPE] |
Specifies the default address type for a guest profile. Valid values:
|
GUEST EMAIL TYPE [GUEST_EMAIL_TYPE] |
The Default Email Type for newly created guest profiles. |
GUEST PHONE TYPE [INDIVIDUAL_PHONE_TYPE] |
Specifies the default phone type for a guest profile. Valid values:
|
PURGE ADDRESS COUNTRY [PURGE_ADDRESS_COUNTRY] |
Purges guest profiles only from the selected country codes. Valid values:
|
PURGE DAYS [INACTIVE_DAYS_FOR_GUEST_PURGE] |
Purges guest profiles with no activity after the specified number of days Valid values:
|
PURGE DAYS FOR INCOMPLETE PROFILES [PURGE_INCOMPLETE_PROFILE_DAYS] |
Purges guest profiles after this number of days of no activity and without Address1, Address2, and a defined Communication Method (for example, phone, fax, or email). Valid values:
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PURGE LAST STAY DAYS [PURGE_LAST_STAY_DAYS] |
Purges guest profiles after this number of days of no stay activity. Valid values:
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PURGE MINIMUM STAYS [PURGE_MIN_STAYS] |
Purges guest profiles whose number of stays is less than this number. Valid values:
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RESTRICT PROFILE FIELDS CHANGES AFTER FOLIO CREATION [O9_RESTRICT_FOLIO_PROFILE_CHANGES] |
Restrict users from updating selected profile details once a folio is created for a Payee and/or Guest profile. Valid values:
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SCHEDULED ACTIVITIES [PROFILE_ACTIVITIES] |
Provides the ability to track and manage guest participation in Reservation / Scheduled Activities such as golfing, spa facilities, horseback riding, etc. Valid values:
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STORED ID DOCUMENT IMAGE TYPE [OPERA9_ID_DOCUMENT_STORED_IMAGE_TYPE] |
Type of image to be stored from scanned ID documents:
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Parent topic: OPERA Controls