Managing Profile Negotiated Rates

Prerequisites for Managing Profile Negotiated Rates

Any profile type can have negotiated rates associated with it, however negotiated rates are typically associated with companies, travel agents or booking sources with an ongoing relationship or agreement with your property. When making a reservation via the Look to Book Sales screen, reservation agents are presented with the negotiated rate(s) associated with the agent, company or other profile types linked to the reservation; ensuring the correct, contracted rate is quoted to the caller. In multi-property operations negotiated rates selected at one property may be distributed to other properties.

Note:

Up to 150 negotiated rates can be selected per profile per property.

Adding a Profile Negotiated Rate

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profile.

2. Enter search criteria and click Search.

3. Select the profile in the search results, click I Want to. . . and the click Negotiated Rates or click the Negotiated Rates link in the Profile Presentation.

4. Click New and enter the following details:

   1. Property: Enter or select a property.

   2. Rate Code: Select a Rate Code from the list

   3. Start Date: Enter or select the start date when this rate code can be selected for reservations linked to this profile..

   4. End Date: (Optional) Enter or select the last date when this rate code can be selected for reservations linked to this profile.

   5. Sequence: Enter a number that determines the display position of this rate code on the Look to Book sales screen.

   6. Allow Changes from External System: Select check box to indicate changes are allowed to the Profile Negotiate Rate. (Available when integrated with a partner solution).

      1. External System: Select an external systems for which the profile has a subscription. Negotiated Rates changes will be accepted from this external system.

         Note:

         When integrated through OXI, this functionality relates the Interface Control NEGRATES EXT CRS OVER. For more information, see Profiles Parameters and Settings.

5. Click Save.

Editing a Profile Negotiated Rate

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profile.

2. Enter search criteria and click Search.

3. Select the profile in the search results, click I Want to. . . and the click Negotiated Rates or click the Negotiated Rates link in the Profile Presentation.

4. Enter search criteria and click Search.

5. Select the negotiated rate then click the vertical ellipsis and select Edit.

6. Update the negotiated rate details.

7. Click Save.

Deleting a Profile Negotiated Rate

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profile.

2. Enter search criteria and click Search.

3. Select the profile in the search results, click I Want to. . . and the click Negotiated Rates or click the Negotiated Rates link in the Profile Presentation.

4. Enter search criteria and click Search.

5. Select the negotiated rate then click the vertical ellipsis and select Delete.

6. Click Delete to confirm.

Distributing a Profile Negotiated Rate to other Properties

When the OPERA Multi-property Cross Reservation Cloud Service is active, you can distribute negotiated rates to other properties from a Hub location.

1. From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profile.

2. Enter search criteria and click Search.

3. Click I Want to. . . next to the record in the search result.

4. Click the Negotiated Rates details link to open the Negotiated Rates panel and view the negotiated rates for the profile.

5. Enter search criteria and click Search.

6. Click the vertical ellipsis and select Distribute Negotiated Rate.

7. Choose one or more properties from the list of values and click Select.