1. User Guide
  2. OPERA Cloud
  3. Financials
  4. Accounts Receivables
  5. Managing Accounts Receivable Traces

Managing Accounts Receivable Traces

Prerequisites for Accounts Receivable Traces
Accounts Receivable traces are actionable instructions or reminders for follow-up on a specific date. Once an action is taken the trace is updated as resolved. You can use Traces to set reminders regarding payment collection or other to-do's related to an AR account. The AR Trace report is available to generate a list of unresolved / actionable AR traces.

Adding AR Traces

  1. From the OPERA Cloud menu, select Financials, select Account Receivables, select Manage Account Receivables.

  2. Enter search criteria, click Search.

  3. Select the AR Account in the search result, click I Want To..., Traces or click the Traces link in AR Account Presentation.

  4. Click New and complete the following:

    1. Date: Enter the date for the trace.

    2. Trace text: Enter the trace text / details.

  5. Click Save.

Editing AR Traces

  1. From the OPERA Cloud menu, select Financials, select Account Receivables, select Manage Account Receivables.

  2. Enter search criteria, click Search.

  3. Select the AR Account in the search result, click I Want To..., Traces or click the Traces link in AR Account Presentation.

  4. Click + to expand the card and view trace details

  5. Click Vertical Ellipsis and select Edit.

  6. Update details.

  7. Click Save.

Completing (Resolve) AR Traces

To mark a trace as completed, once it has action had been taken:

  1. From the OPERA Cloud menu, select Financials, select Account Receivables, select Manage Account Receivables.

  2. Enter search criteria, click Search.

  3. Select the reservation in the search result, click I Want To..., Traces or click the Traces link in AR Account Presentation.

  4. Click Vertical Ellipsis and select Resolve.

Deleting AR Traces

  1. From the OPERA Cloud menu, select Financials, select Account Receivables, select Manage Account Receivables.

  2. Enter search criteria, click Search.

  3. Select the reservation in the search result, click I Want To..., Traces or click the Traces link in AR Account Presentation.

  4. Click Vertical Ellipsis and select Delete.

  5. Click Delete to confirm.

Parent topic: Accounts Receivables