33 Activating OPERA Cloud Hub Integration

Central badge. OPERA Cloud Hub integration enables asynchronous OXI (XML) communication between OPERA Cloud Central Services and (remote) OPERA Cloud Foundation or OPERA Property properties.


OPERA Cloud Hub integration

The following data exchange is supported:

Table 33-1 Supported data exchange entities

Entity Details Events Notes

Profiles

Identification

Membership

Negotiated Rates

Notes

Preferences

Relationships

New

Update

Merge

 

Reservations

Accompanying

Alerts

Deposit Rules

Item Inventory

Membership

Notes

Preferences

Routing

Sharers

Specials

Traces

New

Update

Cancel

Reinstate

Check in

Check out

Routing Codes only for Routing (not transaction codes)

Stay Records

 

Blocks

Room Allotment

Notes

 

Includes Opportunities when the Opportunities OPERA Control is active.

Catering Events

 

New

Update

 

Sales Activities

 

New

Update

 

Rate Restrictions

 

New

Update

 

Inventory

     

Housekeeping

Out of Order

Out of Service

New

Update

 

Configuration

Rate Class

Rate Category

Rate Codes

Packages

Item Class

Item Inventory

Function Space

Cloud Hub Activation

Active the Cloud Hub Integration for all Properties function for a hub location to activate integration for all properties, with OXI-OPERA as the system default interface, otherwise active the Cloud Hub Integration function for a property location to activate integration for a specific property, with OXI-OPERA as the system default interface.

Note:

If you plan to activate or inactive Cloud Hub integration for specific properties, always use the property-level Cloud Hub Integration OPERA Control.

Cloud Hub Automatic Configuration

The Cloud Hub activation process automates the following configuration:

Interface Setup

An OXI-OPERA interface is created in the OPERA Cloud Exchange Module. For more information, see Interface Setup

External Database Configuration

An external system, Outbound System and external database are configured according to the Cloud Hub Integration OPERA Control context (hub or property).

Business Event Configuration

Business Events are auto-configured for OXI-OPERA.

Exchange Interface Controls

Interface Controls for OXI-OPERA are configured and cannot be modified.

Cloud Hub Manual Configuration

The following configuration steps must be completed:

Interface Defaults

Interface default values for Inbound and Outbound messages are optional. To configure defaults for incoming and outgoing messages, for more information, see Interface Controls.

Interface Rules

Interface rules determine whether particular UDF data should be updated during data transmission to / from OPERA Cloud. For more information, see Configuring Interface Rules.

OPERA Property OXI Communication Methods

The Cloud Hub Event Manager URL must be obtained from Oracle services team during provisioning.

For more information, see Communication Method Setup OXI.

  1. Select External System to OPERA.

    1. Comm Type: Select HTTP/S.

      1. Select Client.

      2. URL: Enter OPERA Cloud URL (example: https://<cloudhub-evnt-mgr-host>/Operajserv/OXIHUBServlets/ORSInterface).

      3. Username: Enter the integration username.

      4. Password: Enter the password.

      5. Click Save.

  2. Select OPERA to External System.

    1. Comm Type: Select HTTP/S.

      1. Select Client.

      2. URL:  Enter OPERA Cloud URL (example: https://<cloudhub-evnt-mgr-host>/Operajserv/OXIHUBServlets/ORSInterface).

      3. Username: Enter the integration username

      4. Password: Enter the password.

      5. Click Save.

Interface Resync

After activation, data synchronization between OPERA Cloud Central Service and OPERA Property or OPERA Cloud Foundation may be required. Identify the primary / source solution and initiate a resynchronization of data to the target system (example: from OPERA Property to OPERA Cloud Central).

Message Status Monitoring

OPERA Cloud Central messages are monitored using Oracle Hospitality Distribution Channels messages for OXIHUB channel. Grant the Central Messages Monitoring task to OPERA Cloud roles. In Oracle Hospitality Distribution Channels, the <property>- CHANNELMANAGEMENT View Interface messages task is required to view individual messages and the <chain/cluster- CLUSTERMGMT View Message Summary in Cluster task is required to view the total number of messages per channel.

OPERA Cloud Foundation is monitored and managed through OXI Message Status.