Configuring Membership Room Groups

Loyalty badge. Membership Room Groups can be set up and assigned to Point Calculation Rules.

  • Example 1: Room Group A has room type DLX selected. In Membership Point Calculation Rules, "Stay" is selected for the point calculation rule, Room Group A is selected for the room group and the RTC (Room type to Charge) check box is selected.

    A member makes a reservation for room type STD, which is also the Room to Charge on the reservation. The member is moved or upgraded to a DLX room type. The member in this scenario will not earn points for the stay as the rule would look at the RTC on the reservation, which is STD, and not consider the "Room Group" on the calculation rule.

  • Example 2: Room Group A has room type DLX selected. In Membership Point Calculation Rules, "Stay" is selected for the point calculation rule, Room Group A is selected for the room group and the RTC (Room type to Charge) check box is selected.

    A member makes reservation for room type room type DLX, which is also the Room to Charge on the reservation. The member is moved or upgraded to an STD room type. The member in this scenario will earn points as the rule would look at the RTC on the reservation, which is DLX. The DLX room type is also attached to Room Group A on the rule. This differs from the first example where the RTC was different from the room type attached to the room group.

Adding Membership Room Groups

  1. From the Administration menu, select Client Relations, then Membership Management, then select Room Groups.

  2. Click New and enter the following details:

    1. Code: Enter the membership room group code.

    2. Description: Enter the description for the room group.

    3. Room Types: Select the room types to associate to the room group. 

    4. Sequence: Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned.

  3. Click Save.

Editing Membership Room Groups

  1. From the Administration menu, select Client Relations, then Membership Management, then select Room Groups.

  2. Enter search criteria, then click Search.

  3. Select the membership room group in the search result, then click vertical ellipsis Actions menu and select Edit.

  4. Update the details.

  5. Click Save.

Deleting Membership Room Groups

  1. From the Administration menu, select Client Relations, then Membership Management, then select Room Groups.

  2. Enter search criteria, then click Search.

  3. Select the membership room group in the search result, then click vertical ellipsis Actions menu and select Delete.

  4. Click Delete to confirm.