1. User Guide
  2. Administration
  3. Financial Administration
  4. Commissions
  5. Commission Codes

Commission Codes

Travel Agent commission is calculated after a reservation is checked out and is based on either of the following:

  • The eligible revenue posted during the stay, usually the accommodation or package (including package items) revenue.

  • A flat amount per night or per stay.

The calculation of commission is driven by commission codes and the business rules defined in them. Commission codes identify the eligible sale charge transaction codes for which to calculate commission, the commission calculation method, and any taxing method to be applied to the commission.

Properties must configure a NON or ZERO commission code for non-eligible travel agents or rate codes. This commission code, with a zero flat amount commission, calculates a zero amount payable to the agent. You can configure OPERA Cloud to transfer all zero commission payments directly to commission payment history or to list these commission payments as part of the commission payables processing.

The following hierarchy determines how OPERA Cloud calculates reservation commission:

  • Default - A default commission code is selected for the Default Commission OPERA Control. For example, this could be set to 10%; paying 10% of eligible revenue.

  • Sales Account - The commission payable can also be selected for a specific Travel Agent or Source profile, and is used if the commission payable is different from the default, for example, a specific travel agent is contracted to receive 7% of eligible revenue. For more information, see Managing Travel Agent / Source Commission Details.

  • Rate Code - Rate codes also have an option to select a commission code, which overrides the Default and the Sales Account. For example, the rate code "SPAPKG" with a "NON" commission code would pay zero commission to any agent booking the "SPAPKG" rate code. For more information, see Configuring Rate Code Financial Details.

  • Negotiated Rate - Negotiate rate code selected in sales account negotiated rates and rate code negotiated profiles.

Related Topics

Parent topic: Commissions