Editing Reservation Daily Details

You can modify a subset of stay details for each day of a multi-night reservation; allowing you to change the rate code, rate amount and occupancy details during the stay.

There are two ways to update reservation daily details:

For a specific date.
- When the Profiles Per Day OPERA Control is active, you can link Sales Account and Group profile on a daily basis.
All dates displayed in a table for in-line update.

Use the Apply To Future Nights check box to apply changes made from a specific date to all future nights of the reservation.

When the Display Reservation Awards OPERA Control is active the following fields are available to add using Page Composer.

Award Code: Displays award details provided by your loyalty solution to track reservation awards. Update as needed.
Award Number: Displays award details provided by your loyalty solution to track reservation awards. Update as needed.
Eligibility Code: Displays earning eligibility details provided by your loyalty solution to track reservation awards. Update as needed.

Reservation confirmations can included reservation daily details when the MULTIPLE_RATE_INFO1 to MULTIPLE_RATE_INFO8 elements are added to the confirmation template. For more information, see About Stationery Editor .

Note:

The room type booked cannot be changed in daily details.

Note:

The Effective Rate amount considers any add to rate package items. For more information, see Reservation Packages.

Tip:

Click Refresh Rate to update the pricing following rate code, room type to charge or occupancy changes.

Editing Specific Date Reservation Details

From the OPERA Cloud menu, select Bookings, select , Reservations and then select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in the search result, then click I Want to . . . and select Daily Details, or open the reservation by clicking the confirmation number and click Daily Details.
1. Select a date during the stay, then click the vertical ellipsis Actions menu select Edit.
2. Adults: Enter the number of adults.
3. Children: Enter the number of children.
  1. Ages Of Children: Enter the child ages. (Available when the Child Rates By Defined Buckets OPERA Control is active).
  2. Children Bucket 4: Enter the child age. (Available when the Child Rates By Defined Buckets OPERA Control is active).
  3. Children Bucket 5: Enter the child age. (Available when the Child Rates By Defined Buckets OPERA Control is active).
4. Rate Code: Enter or select a rate code from the list.
5. Rate Amount: The rate amount / price populates based on the rate code and room type selected; enter an amount to override the default price. If you entered zero Adults the single-person rate amount defined for the rate code and room type is displayed.
  1. Fixed Rate: Select the check box to fix the Rate Amount to the amount entered (Available when the Fixed Rates OPERA Control is active).
6. Room Type (all nights): Select a room type from the list.
7. Room Type to Charge: Enter a room type to charge from the list; use this for complimentary upgrades by selecting the room type payable if different to the room type booked. (Available when theRoom Type to Charge OPERA Control is active)
8. Market: Select a market code from the list
9. Source: Select a source code from the list.
10. Discount: (Available when the Reservation Discounts OPERA Control is active and the selected rate code is setup as eligible for discount. For more information, see Configuring Rate Code Financial Details.
  1. Discount Amount: Enter a fixed amount discount to adjust the nightly rate.
  2. Discount Percentage: Enter a percentage discount to adjust the nightly rate.
  3. Discount Reason: Select a discount reason from the list.
    
    Note:
    When the Rate Code is updated the discount amount/ percentage and reasons values are removed and the fields disabled if the rate code is not eligible for discount.
11. Linked Profiles (Available when the Profiles Per Day OPERA Control is active).
  1. Company / Corp ID: Click to search and select a company profile.
  2. Travel Agent / IATA: Click to search and select a travel agent profile.
  3. Source / Source ID: Click to search and select a source profile.
  4. Group: Click to search and select a group profile.
  5. (Reservation) Contact: Click to search and select a contact as the reservation contact. (Available when the Reservation Contact OPERA Control is active).
  6. Billing (Contact): Click to search and select a contact as the billing contact. (Available when the Reservation Contact OPERA Control is active).
12. Apply To Future Nights: Select check box to apply the nightly changes to all future nights.
13. Repeat for other nights as required.
14. Click Save.

Editing All Date Reservation Details

Note:

Daily Details is view-only for sharing reservations and for reservations where Nights exceeds 100.

From the OPERA Cloud menu, select Bookings, select , Reservations and then select Manage Reservation.
Enter search criteria, click Search.
Select the reservation in the search result, then click I Want to . . . and select Daily Details, or open the reservation by clicking the confirmation number and click Daily Details.
Click Edit Daily Details to display all reservation daily details.
1. Select a date during the stay.
2. Adults: Enter the number of adults.
3. Children: Enter the number of children.
  1. Ages Of Children: Enter the child ages. (Available when the Child Rates By Defined Buckets OPERA Control is active).
  2. Children Bucket 4: Enter the child age. (Available when the Child Rates By Defined Buckets OPERA Control is active).
  3. Children Bucket 5: Enter the child age. (Available when the Child Rates By Defined Buckets OPERA Control is active).
4. Rate Code: Enter or select a rate code from the list.
5. Rate Amount: The rate amount / price populates based on the rate code and room type selected; enter an amount to override the default price. If you entered zero Adults the single-person rate amount defined for the rate code and room type is displayed.
  1. Fixed Rate: Select the check box to fix the Rate Amount to the amount entered (Available when the Fixed Rates OPERA Control is active).
6. Room Type to Charge: Enter a room type to charge from the list; use this for complimentary upgrades by selecting the room type payable if different to the room type booked. (Available when the Room Type to Charge OPERA Control is active).
7. Market: Select a market code from the list.
8. Source: Select a source code from the list.
9. Discount: (Available when the Reservation Discounts OPERA Control is active and the selected rate code is setup as eligible for discount. For more information, see Configuring Rate Code Financial Details.
  1. Discount Amount: Enter a fixed amount discount to adjust the nightly rate.
  2. Discount Percentage: Enter a percentage discount to adjust the nightly rate.
  3. Discount Reason: Select a discount reason from the list.
    
    Note:
    When the Rate Code is updated the discount amount/ percentage and reasons values are removed and the fields disabled if the rate code is not eligible for discount.
10. Apply To Future Nights: Select check box to apply the nightly changes to all future nights.
11. Linked Profiles (Available when the Profiles Per Day OPERA Control is active).
  1. Company / Corp ID: Click to search and select a company profile.
  2. Travel Agent / IATA: Click to search and select a travel agent profile.
  3. Source / Source ID: Click to search and select a source profile.
  4. Group: Click to search and select a group profile.
  5. (Reservation) Contact: Click to search and select a contact as the reservation contact. (Available when the Reservation Contact OPERA Control is active).
  6. Billing (Contact): Click to search and select a contact as the billing contact. (Available when the Reservation Contact OPERA Control is active).
12. Repeat for other nights as required.
13. Click Save.