-
Handle night audit commands: Select
the check box to notify the vendor, mostly EFT and FIAS interfaces,
that the PMS night audit was started and stopped and that the PMS
business date had been rolled. If this check box is not selected,
the vendor will not be notified of this information.
-
CC Vault Function: Select the check
box to indicate that the EFT interface supports the credit card vault
functionality. Selection of this check box will activate the credit
card vault interface functionality for this property. See Credit Card Vault for details.
-
Regular Transaction: Selected by default
when creating a new EFT Interface, indicates whether or not this is
interface handles regular transactions.
-
Courtesy Card Handling: An indication
of whether or not the interface handles courtesy cards.
-
Port: The port that the interface is
configured on.
-
IP Address: The IP address used for
the interface.
-
OPI Configuration: Click link to launch
OPI configuration (Available when the OPI Credit Card
Processing or OPI Token Proxy Service OPERA Control is active and user is granted the CCCONF role).
-
Prepaid Card: Select this check box
to configure the stored value system. An interface should be selected
as a Stored Value System when the vendor supports the ability to activate,
issue reload, and redeem stored value cards (gift cards).
-
Create Prepaid during Checkin: Displayed
when the Stored Value System check box is selected, select to create
a stored value account when the guest is checking in.
-
Show Prepaid Pin: Displayed when the
Stored Value System check box is selected, select the check box to
display the stored value pin that is provided by the vendor. The vendor
can define whether a PIN is in use or not. This should not be checked
unless the Vendor has indicated they will use PINs.
-
Device: Displayed when the Stored Value
System check box is selected, select the device from the list of values
if a device is used to read the stored value card (gift card). An
example would be an RFID device. This field is rarely populated.
-
Show Prepaid Trxn: Displayed when the
Stored Value System check box is selected, select to choose OPERA
Cloud Transactions, Vendor Transactions, or both OPERA Cloud and Vendor
Transactions. The option that is selected controls what is displayed
in the Stored Value Account Maintenance screen for the interface and
the specific stored value account.
-
Prepaid Redeem Trx: Displayed when the
Stored Value System check box is selected, select the stored value
redeem transaction method from the drop down list. The transaction
code that is selected here will be used any time a stored value account
is redeemed.
|
|
CCW Interfaces
|
-
Send AR Auth Type: Select to send the
AR authorization type to the vendor. This check box should be selected
if credit card authorizations will be used for AR Accounts. See AR Credit Cards for details.
-
Note: The Send AR Auth Type check box cannot be selected at
the same time as the Enable DB Verification check box.
-
Allow CC Cancel Transactions: Select
to allow credit card transaction cancelations with the CCW interface.
This check box should be selected in order to send a notice to the
vendor that the credit card settlement transaction was canceled for
any reason (e.g., communication error). This notice will only be sent
one time to the vendor when the credit card transaction is canceled.
-
CC Vault Function: Select the check
box to indicate that the CCW interface supports the credit card vault
functionality. Selection of this check box will activate the credit
card vault interface functionality for this property. See Credit Card Vault for details. The credit card vendor must support
the vault functionality. Verify with the vendor that it is supported
before activating this function.
-
Enable Resend: Select to enable the
functionality to resend any credit card settlement payments for a
reservation, deposit, or AR account that may have failed due to a
disruptive event, such as a session disconnect or an error occurred
before the posting could be made, and the settlement was sent to the
interface. OPERA Cloud would then check on the settlement posting
the next time the reservation is accessed and for any payments that
were sent to the interface but not posted to OPERA Cloud another settlement
would be initiated with an extra field in the IFC request indicating
to the vendor that the record is a resend. This includes any postings
from Billing ,Deposits, or AR and will not include postings from Passer By, Post It, and Fiscal Payments.
-
Note: During the resend of the failed posting, if the interface
returns an error/failed status, no reprocessing of the failed resend
will occur and no posting will be completed.
-
Enable DB Verification: Select to allow
direct bill authorizations and settlements with the interface. See Direct Bill Authorizations and Settlements for details.
-
Note: Selection of the Enable DB Verification check box displays
the Cashiering > Direct Bill Authorizations
And Settlements application parameter.
-
Note: The Enable DB Verification check box cannot be selected
at the same time as the Send AR Auth Type check box.
-
Enable Failover: This check box can
be selected to use the Failover URL for all credit card transactions.
When it is not selected, then the URL address defined in the URL field
will be used for all credit card transactions.
-
Card Present Flag: Only displayed when
MICROS Payment Gateway is the active Credit Card IFC. Select this
check box to display a Card Present check box on the Payment, Deposit,
and Post It screens. The will allow the user to check this check box
if a credit card is present at the time of the payment. This is useful
to provide an indicator to the Credit Card Vendor to follow a different
process depending on the card present or not.
-
URL: The URL of the CCW Interface.
-
Send End of Day: An indication of whether
or not information is sent as part of the end of day routine.
-
Send Enhanced Fields: Select to send
additional fields for a credit card transaction request that include
Workstation, RoomNum, OriginalAuthSequence, Version, and CardType.
With most CCW vendors, these fields will be required.
-
Prepaid Card: Select this check box
to configure the stored value system. An interface should be selected
as a Stored Value System when the vendor supports the ability to activate,
issue reload, and redeem stored value cards (gift cards).
-
Create Prepaid during Check in: Displayed
when the Stored Value System check box is selected, select to create
a stored value account when the guest is checking in.
-
Show Prepaid Pin: Displayed when the
Stored Value System check box is selected, select the check box to
display the stored value pin that is provided by the vendor. The vendor
can define whether a PIN is in use or not. This should not be checked
unless the Vendor has indicated they will use PINs.
-
Device: Displayed when the Stored Value
System check box is selected, select the device from the list of values
if a device is used to read the stored value card (gift card). An
example would be an RFID device. This field is rarely populated.
-
Show Prepaid Trxn: Displayed when the
Stored Value System check box is selected, select to choose OPERA
Cloud Transactions, Vendor Transactions, or both OPERA Cloud and Vendor
Transactions. The option that is selected controls what is displayed
in the Stored Value Account Maintenance screen for the interface and
the specific stored value account.
-
Prepaid Redeem Trx: Displayed when the
Stored Value System check box is selected, select the stored value
redeem transaction method from the drop down list. The transaction
code that is selected here will be used any time a stored value account
is redeemed.
-
Failover URL: The Failover URL as specified
by the Credit Card Interface vendor is displayed here. This URL will
be used for all credit card transactions when the Enable Failover
check box is selected, in case the vendor's main system goes down
for an extended period. When the Enable Failover check box is not
selected, then the URL address defined in the URL field will be used
for all credit card transactions.
|
|
SVS Interfaces
|
-
URL: The interface URL.
-
Note: When using the URL field for the interface, the IP Address
and Port fields do not need to be populated.
-
IP Address: The IP address. The IP Address
that is entered needs to match with the interface machine that the
.exe is running on.
-
Port: The port that the interface is
configured on. The Port number that is entered needs to match with
the Port number configured for the SVS Interface Type configuration
file.
-
Note: The IP Address and Port fields need to be populated when
using a Socket type approach.
-
Stored Value System: Select this check
box to configure the stored value system. An interface should be selected
as a Stored Value System when the vendor supports the ability to activate,
issue reload, and redeem stored value cards (gift cards).
-
Create SV during Checkin: Displayed
when the Stored Value System check box is selected, select to create
a stored value account when the guest is checking in.
-
Show Stored Value Pin: Displayed when
the Stored Value System check box is selected, select the check box
to display the stored value pin that is provided by the vendor. The
vendor can define whether a PIN is in use or not. This should not
be checked unless the Vendor has indicated they will use PINs.
-
Device: Displayed when the Stored Value
System check box is selected, select the device from the list of values
if a device is used to read the stored value card (gift card). An
example would be an RFID device. This field is rarely populated.
-
Show SV Trxn: Displayed when the Stored
Value System check box is selected, select to choose OPERA Cloud Transactions,
Vendor Transactions, or both OPERA Cloud and Vendor Transactions.
The option that is selected controls what is displayed in the Stored
Value Account Maintenance screen for the interface and the specific
stored value account.
-
SV Redeem Trx: Displayed when the Stored
Value System check box is selected, select the stored value redeem
transaction method from the drop down list. The transaction code that
is selected here will be used any time a stored value account is redeemed.
-
Configure: Click to launch OPERA Payment Interface configuration. You must be granted
the PPCONF user role.
|
|
DLS (Key Encoding) Interfaces
|
-
Handle night audit commands: Select
the check box to notify the vendor, mostly EFT and FIAS interfaces,
that the PMS night audit was started and stopped and that the PMS
business date had been rolled. If this check box is not selected,
the vendor will not be notified of this information.
-
On Line Key System: An indication of
whether or not this is an ONLINE key system and this relates to if
whether the vendor supports KeyDataChange Requests or not. What
determines if a Key Interface is an ONLINE key system or not is that
for an ONLINE key system, the vendor requires the KeyRequest, KeyAnswer,
KeyRead (Optional), KeyDelete (Optional), and KeyDataChange. If the
key system is an OFFLINE system, then the vendor requires only the
KeyRequest and KeyAnswer (KeyRead and KeyDelete are optional).
-
Allow Multiple Room Selection for Keys: An indication of whether or not multiple rooms can be accessed
from the same key through this interface, for example one key can
be used for connecting rooms that are part of a reservation.
-
Send Track2 Data: An indication of whether
or not Track2 data is sent to the vendor. This is a sequence number
that connects the key card to the room. This sequence number can be
manipulated if a membership is attached or if the key card is also
being used as a gaming card.
-
Send Track1 Data: An indication of whether
or not Track1 data is sent to the vendor. Track 1 is used by the key
vendors to get specific data from the PMS and use as needed or for
printing on the keycard. It is configurable as a User Defined Format
where fields can be chosen from the reservation tables or a literal
expression can be entered. One of the uses for Track1 would be to
send the Membership ID when the keycard is also used as a gaming card.
-
Display Key Pin Code: Available only
for DLS Interface Types with a KSS Menu Type, select to display the
PIN code used to access the guest room. This PIN code is passed in
Track3 generated by the key vendor and sent to OPERA Cloud or a Kiosk
terminal to provide to the guest instead of a key card.
-
Delete IFC Keys on KeyDelete: Select
to delete the IFC_KEYS record at the time of Check Out or when a Checked
In Reservation is Canceled.
-
Default All Print Details On: Checked
(default) to automatically select all the Print Detail fields when
requesting a Room Key, Universal Card, or Gaming Card. Unchecked does
not select all the Print Detail fields automatically. When requesting
a key, select/deselect any of the Print Details on the Card Details
To Be Printed screen. Print Details are available when configured
on the Class of Service tab with the PRINT menu Right (in the grid).
-
Display Key PIN Code: Available for
DLS Interface Types with a KSS Menu Type. Select check box to
display the PIN code used to access the guest room. This PIN code
is passed in Track3 generated by the key vendor and sent to OPERA
Cloud or a Kiosk terminal to provide to the guest instead of a key
card. (Available when the Display Key PIN OPERA Control is active).
|
|
PBX Interfaces
|
-
Handle night audit commands: Select
the check box to notify the vendor, mostly EFT and FIAS interfaces,
that the PMS night audit was started and stopped and that the PMS
business date had been rolled. If this check box is not selected,
the vendor will not be notified of this information.
-
Enable Rollup Transactions: Select to
enable a rollup transaction functionality for outgoing transactions
requested by the interface to display on the vendor’s side in a view
of the folio as one bill item. Rollup transactions are multiple transactions
that were made on the same day that have the same Reference (e.g.,
Check Number), and can be rolled into one line item. These are identified
by having a + sign next to the line item on the Billing screen for
example.
-
Phone Display Name: When the guest calls
the Front Desk, selecting this check box displays the primary sharer’s
name on the Front Desk phone display. A room with sharers will send
the guest name from the first reservation checked in for that room
to the IFC Vendor; this name will continue to be sent in the messages
for all of the following sharer Check-Ins and any reservation changes.
A room with no sharers will send the guest name that is on the reservation.
-
Note: The name that is displayed can manually be changed to
one of the other sharer names from Miscellaneous > Interfaces > Interfaces
> Display Name after all sharers are checked in. The Display field
can only be selected for one guest name per room.
-
Bill display options: The following
bill display options are available.
-
User defined folio: Select this option
to select a user-defined folio window where the bill is displayed.
When you select this option, the Folio field appears. Select the drop-down
arrow and select this folios where the bill will be displayed.
-
Guest folio: Select this option to display
windows that have the guest profile linked to the folio window.
-
Off: Select this option to turn the
bill display options off through the video system.
|
|
VID Interfaces
|
-
Handle night audit commands: Select
the check box to notify the vendor, mostly EFT and FIAS interfaces,
that the PMS night audit was started and stopped and that the PMS
business date had been rolled. If this check box is not selected,
the vendor will not be notified of this information.
-
Enable Rollup Transactions: Select to
enable a rollup transaction functionality for outgoing transactions
requested by the interface to display on the vendor’s side in a view
of the folio as one bill item. Rollup transactions are multiple transactions
that were made on the same day that have the same Reference (e.g.,
Check Number), and can be rolled into one line item. These are identified
by having a + sign next to the line item on the Billing screen for
example.
-
Bill display options: The following
bill display options are available.
-
User defined folio: Select this option
to select a user-defined folio window where the bill is displayed.
When you select this option, the Folio field appears. Select the drop-down
arrow and select this folios where the bill will be displayed.
-
Guest folio: Select this option to display
windows that have the guest profile linked to the folio window
-
Off: Select this option to turn the
bill display options off through the video system.
Video checkout options: The following
video checkout options are available for VID interfaces only.
-
Allow video check out: Select this option
to allow videos to be checked out from this room. Once this option
is selected, you can alter the Check credit limit, Check balance,
and Check routing settings.
-
Check credit limit: Not currently used.
-
Check balance: Select this option to
check the video balance against the total balance in OPERA Cloud.
-
Check routing: Select this option to
allow the charges to go to another room.
Wakeup call options. The following wake up call options are
available.
-
Handle wake-up calls: Select this option
to allow wake up calls through the video or phone system.
-
OPERA: If the OPERA button is selected,
then a WakeupSet is sent to IFC8 at the time of the wake up call.
The Number of Retries field needs to be completed to define the number
of times OPERA Cloud attempts to resend the message to the vendor
before the call is finally set to unsuccessful (if there is no response
or there is an unsuccessful response). The Retry Interval field also
needs to be completed to define the amount of time between the retries.
-
Vendor: If this option is selected,
the WakeupSet message is instantly communicated with the vendor phone
system, and the vendor handles the wake up call. This option is only
visible if the Handle wake up calls option is selected. If this option
button is selected, the Number of Retries field should be set to "0"
and the value entered in the Retry Interval field is the amount
of time that OPERA Cloud waits for a response from vendor before the
call is set to unsuccessful.
-
Number of retries: Indicates the number
of times to retry a wake up call if the original wake up call fails.
This option is mandatory if the Handle wake up calls option is selected,
and should be set to "0" if the Vendor option button is selected.
-
Retry interval: If the OPERA button
is selected, this is the retry interval of the wake up calls, in seconds.
For example, if 60 is entered, then the wake-up call will be retried
every minute until the number entered in the Number of Retries is
reached. If the Vendor option button is selected, the value entered
is the amount of time that OPERA Cloud waits for a response from vendor
before the call is set to unsuccessful. This option is mandatory if
the Handle wake-up calls option is selected.
-
Wake Set: Available when the OPERA button
is selected, enter the number of seconds the call should be sent to
the vendor before the actual set time of the call in OPERA Cloud.
For example, if the wake-up call is set for 08:00 but it needs to
go to the vendor at 07:58, then the Wake Set would be set to 120.
If the field is blank, then the wake-up call will go out at the set
wake time.
|
|
TIK Interfaces
|
|
|
|
MSC Interfaces
|
-
Handle night audit commands: Select
the check box to notify the vendor, mostly EFT and FIAS interfaces,
that the PMS night audit was started and stopped and that the PMS
business date had been rolled. If this check box is not selected,
the vendor will not be notified of this information.
-
Enable Rollup Transactions: Select to
enable a rollup transaction functionality for outgoing transactions
requested by the interface to display on the vendor’s side in a view
of the folio as one bill item. Rollup transactions are multiple transactions
that were made on the same day that have the same Reference (e.g.,
Check Number), and can be rolled into one line item. These are identified
by having a + sign next to the line item on the Billing screen for
example.
-
Video checkout options: The following
video checkout options are available for VID interfaces only.
-
Allow video check out: Select this option
to allow videos to be checked out from this room. Once this option
is selected, you can alter the Check credit limit, Check balance,
and Check routing settings.
-
Check credit limit: Not currently used.
-
Check balance: Select this option to
check the video balance against the total balance in OPERA Cloud.
-
Check routing: Select this option to
allow the charges to go to another room.
Bill display options: The following
bill display options are available.
-
User defined folio: Select this option
to select a user-defined folio window where the bill is displayed.
When you select this option, the Folio field appears. Select the drop-down
arrow and select this folios where the bill will be displayed.
-
Guest folio: Select this option to display
windows that have the guest profile linked to the folio window.
-
Off: Select this option to turn the
bill display options off through the video system.
Wake-up call options. The following
wake up call options are available.
-
Handle wake-up calls: Select this option
to allow wake up calls through the video or phone system.
-
OPERA: If the OPERA button is selected,
then a WakeupSet is sent to IFC8 at the time of the wake up call.
The Number of Retries field needs to be completed to define the number
of times OPERA Cloud attempts to resend the message to the vendor
before the call is finally set to unsuccessful (if there is no response
or there is an unsuccessful response). The Retry Interval field also
needs to be completed to define the amount of time between the retries.
-
Vendor: If this option is selected,
the WakeupSet message is instantly communicated with the vendor phone
system, and the vendor handles the wake up call. This option is only
visible if the Handle wake up calls option is selected. If this option
button is selected, the Number of Retries field should be set to 0
and the value entered in the Retry Interval field is the amount
of time that OPERA Cloud waits for a response from vendor before the
call is set to unsuccessful.
-
Number of retries: Indicates the number
of times to retry a wake up call if the original wake up call fails.
This option is mandatory if the Handle wake up calls option is selected,
and should be set to "0" if the Vendor option button is selected.
-
Retry interval: If the OPERA button
is selected, this is the retry interval of the wake up calls, in seconds.
For example, if 60 is entered, then the wake-up call will be retried
every minute until the number entered in the Number of Retries is
reached. If the Vendor option button is selected, the value entered
is the amount of time that OPERA Cloud waits for a response from vendor
before the call is set to unsuccessful. This option is mandatory if
the Handle wake-up calls option is selected.
-
Wake Set: Available when the OPERA button
is selected, enter the number of seconds the call should be sent to
the vendor before the actual set time of the call in OPERA Cloud.
For example, if the wake-up call is set for 08:00 but it needs to
go to the vendor at 07:58, then the Wake Set would be set to 120.
If the field is blank, then the wake-up call will go out at the set
wake time.
|
|
MBS Interfaces
|
|
Handle night audit commands: Select
the check box to notify the vendor, mostly EFT and FIAS interfaces,
that the PMS night audit was started and stopped and that the PMS
business date had been rolled. If this check box is not selected,
the vendor will not be notified of this information.
Enable Rollup Transactions: Select to enable a roll-up
transaction functionality for outgoing transactions requested by the
interface to display on the vendor’s side in a view of the folio as
one bill item. Rollup transactions are multiple transactions that
were made on the same day that have the same Reference (e.g., Check
Number), and can be rolled into one line item. These are identified
by having a + sign next to the line item on the Billing screen for
example.
Bill display options: The following bill display options are available.
-
User defined folio: Select this option
to select a user-defined folio window where the bill is displayed.
When you select this option, the Folio field appears. Select the drop-down
arrow and select this folios where the bill will be displayed.
-
Guest folio: Select this option to display
windows that have the guest profile linked to the folio window.
-
Off: Select this option to turn the
bill display options off through the video system.
Wake-up call options: The following
wake up call options are available.
-
Handle wake-up calls: Select this option
to allow wake up calls through the video or phone system.
-
OPERA: If the OPERA button is selected,
then a WakeupSet is sent to IFC8 at the time of the wake up call.
The Number of Retries field needs to be completed to define the number
of times OPERA Cloud attempts to resend the message to the vendor
before the call is finally set to unsuccessful (if there is no response
or there is an unsuccessful response). The Retry Interval field also
needs to be completed to define the amount of time between the retries.
-
Vendor: If this option is selected,
the WakeupSet message is instantly communicated with the vendor phone
system, and the vendor handles the wake up call. This option is only
visible if the Handle wake up calls option is selected. If this option
button is selected, the Number of Retries field should be set to 0
and the value entered in the Retry Interval field is the amount
of time that OPERA Cloud waits for a response from vendor before the
call is set to unsuccessful.
-
Number of retries: Indicates the number
of times to retry a wake up call if the original wake up call fails.
This option is mandatory if the Handle wake up calls option is selected,
and should be set to "0" if the Vendor option button is selected.
-
Retry interval: If the OPERA button
is selected, this is the retry interval of the wake up calls, in seconds.
For example, if 60 is entered, then the wake-up call will be retried
every minute until the number entered in the Number of Retries is
reached. If the Vendor option button is selected, the value entered
is the amount of time that OPERA Cloud waits for a response from vendor
before the call is set to unsuccessful. This option is mandatory if
the Handle wake-up calls option is selected.
-
Wake Set: Available when the OPERA button
is selected, enter the number of seconds the call should be sent to
the vendor before the actual set time of the call in OPERA Cloud.
For example, if the wake-up call is set for 08:00 but it needs to
go to the vendor at 07:58, then the Wake Set would be set to 120.
If the field is blank, then the wake-up call will go out at the set
wake time.
|
|
All Other Interfaces
|
|
If configuring an interface other than an EFT, CCW, PBX,
VID, SVS, MAK, TIK, MSC, MBS, or key card (DLS) interface, the General
panel contains of the following options, depending on the interface
you select in the Interface Status screen
|
|
Handle night audit commands: Select
the check box to notify the vendor, mostly EFT and FIAS interfaces,
that the PMS night audit was started and stopped and that the PMS
business date had been rolled. If this check box is not selected,
the vendor will not be notified of this information.
Enable Rollup Transactions: Select to enable a rollup
transaction functionality for outgoing transactions requested by the
interface to display on the vendor’s side in a view of the folio as
one bill item. Rollup transactions are multiple transactions that
were made on the same day that have the same Reference (e.g., Check
Number), and can be rolled into one line item. These are identified
by having a + sign next to the line item on the Billing screen for
example.
Video checkout options: The
following video checkout options are available.
-
Allow video check out: Select this option
to allow videos to be checked out from this room. Once this option
is selected, you can alter the Check credit limit, Check balance,
and Check routing settings.
-
Check credit limit: Not currently used.
-
Check balance: Select this option to
check the video balance against the total balance in OPERA Cloud.
-
Check routing: Select this option to
allow the charges to go to another room.
Note: Video checkout options are only available for VID Interfaces.
Bill display options: The following
bill display options are available.
-
User defined folio: Select this option
to select a user-defined folio window where the bill is displayed.
When you select this option, the Folio field appears. Select the drop-down
arrow and choose the folios where the bill will be displayed.
-
Guest folio: Select this option to display
windows that have the guest profile linked to the folio window.
-
Off: Select this option to turn the
bill display options off through the video system.
Wake-up call options: The following
wake up call options are available.
-
Handle wake-up calls: Select this option
to allow wake up calls.
-
OPERA: If this option is selected, OPERA
communicates with the phone system two minutes before a wake up call
is scheduled to notify it of the wake up call. This option is only
visible if the Handle wake up calls option is selected.
-
Vendor: If this option is selected,
the wake up call information is instantly communicated with the phone
system, then they handle the wake up call. This option is only visible
if the Handle wake up calls option is selected.
-
Number of retries: Indicates the number
of times to retry a wake up call if the original wake up call fails.
This option is only visible if the Handle wake up calls option is
selected.
-
Retry interval: The interval of the
wake up calls, in seconds. This option is only visible if the Handle
Wake-up calls option is selected.
|