Managing Block Status
To change the status of a block, including canceling a block.
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From the OPERA Cloud menu, select Bookings, select Blocks, and then select Manage Block.
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Enter search criteria and click Search.
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Select the block in the search result, click I Want to.. then Change Block Status or click the Block Status link in Block Presentation and click Change Block Status.
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Select an option:
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Rooms: Update the status for accommodation rooms allocated to the block.
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Catering (Events): Update the status for Events linked to the Block.
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Status: Select a status from the options available. The statuses available are based on the block status flow configured at your property. For more information, see Block Status.
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Click Save.
Canceling Blocks
Cancel a block to return the block room allocation to house availability. Cancellation can also be for an inquiry or a tentative block that is either lost or declined (refusal) . It is not possible to cancel a block with active picked-up reservations; ensure these reservations are cancelled prior to cancelling the block. For more information, see Applying Changes to Multiple Block Reservations.
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From the OPERA Cloud menu, select Bookings, select Blocks, and then select Manage Block.
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Enter search criteria and click Search.
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Select the block in the search result, click I Want to.. then Change Block Status or click the Block Status link in Block Presentation and click Change Block Status.
- Select an option:
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Rooms: Update the status for accommodation rooms allocated to the block.
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Catering (Events): Update the status for Events linked to the Block.
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- Status: Select a status from the options available. The statuses available are based on the block status flow configured at your property. For more information, see Block Status.
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Enter cancellation details:
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Block Cancel / Lost Reason: Select a cancellation reason from the list.
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Destination: Select a destination from list if the opportunity booked elsewhere.
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Property: Enter property name if the opportunity booked elsewhere.
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Description: Enter the cancellation details (maximum 2000 characters).
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Cancel PM Resv: Click to cancel any pseudo room reservations created for the block.
Note:
The cancellation number is recorded in the Changes Log. -
Click Save.
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Related Topics
Parent topic: Blocks