Managing Profile Negotiated Rates

A negotiated rate is a mutually agreed (contracted) rate with a customer. Any profile type can have negotiated rates associated with it, however, negotiated rates are typically associated with sales accounts or booking sources with an ongoing relationship or agreement with your property. In multi-property operations negotiated rates can be distributed to other properties.

When making a reservation using Look to Book Sales screen the Central Reservation Sales Screen, reservation agents are presented with the negotiated rate(s) associated with the agent, company or other profile types linked to the reservation; ensuring the correct, contracted rate is quoted to the caller.

Note:

Up to 150 negotiated rates can be selected per profile per property. The Negotiated Rates details link count displays a maximum of (26), based on a unique rate code. The Negotiated Rates panel will display all negotiated rates for the profile and you can filter the results by selecting one or multiple properties.

Adding Profile Negotiated Rates

From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profile.
Enter search criteria and click Search.
Select the profile in the search results, click I Want to. . . and the click Negotiated Rates or click the Negotiated Rates link in the Profile Presentation.
Click New and enter the following details:
1. Property: Enter or select a property.
2. Rate Code: Select a Rate Code from the list
3. Start Date: Enter or select the start date when this rate code can be selected for reservations linked to this profile..
4. End Date: (Optional) Enter or select the last date when this rate code can be selected for reservations linked to this profile.
5. Sequence: Enter a number that determines the display position of this rate code on the Look to Book sales screen.
6. Commission Code: Select a commission code from the list. (Available when the Commissions Handling OPERA Control is active for Travel Agent and Source profiles).
7. Allow Changes from External System: Select check box to indicate changes are allowed to the Profile Negotiate Rate. (Available when integrated with a partner solution).
  1. External System: Select an external systems for which the profile has a subscription. Negotiated Rates changes will be accepted from this external system.
    
    Note:
    When integrated through OXI, this functionality relates the Interface Control NEGRATES EXT CRS OVER. For more information, see Profiles Parameters and Settings.
Click Save.

Editing Profile Negotiated Rates

From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profile.
Enter search criteria and click Search.
Select the profile in the search results, click I Want to. . . and the click Negotiated Rates or click the Negotiated Rates link in the Profile Presentation.
Enter search criteria and click Search.
Select the negotiated rate then click the vertical ellipsis Actions menu and select Edit.
Update the negotiated rate details.
Click Save.

Deleting Profile Negotiated Rates

From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profile.
Enter search criteria and click Search.
Select the profile in the search results, click I Want to. . . and the click Negotiated Rates or click the Negotiated Rates link in the Profile Presentation.
Enter search criteria and click Search.
Select the negotiated rate then click the vertical ellipsis Actions menu and select Delete.
Click Delete to confirm.

Distributing a Profile Negotiated Rate to other Properties

In multi-property operations, you can distribute negotiated rates to other properties from a Hub location.

From the OPERA Cloud menu, select Client Relations, select Profiles, and then select Manage Profile.
Enter search criteria and click Search.
Click I Want to. . . next to the record in the search result.
Click the Negotiated Rates details link to open the Negotiated Rates panel and view the negotiated rates for the profile.
Enter search criteria and click Search.
Select a rate, then click the vertical ellipsis Actions menu and select Distribute Negotiated Rate.
Choose one or more properties from the list and click Select.