PWA - Managing Profile Relationships

Relationships define the associations between individuals, companies, travel agents, sources and contacts. Knowing that ABC is an employee of XYZ Sources, Inc.; that XXX is the spouse of VIP 123; or that MMN is a contact for XXX Bank can aid in decision-making and in providing good customer service. Relationship types can be configured to describe the associations between and among the various profile types (for example: guest, contact, company, travel agent, source, and group) that may have relationships you want to recognize when working in OPERA Cloud Mobile.

Viewing Relationship Hierarchy

  1. From the Profile Detail page, select Relationships from the More Actions menu.
  2. Existing Relationships are listed with information including the Relationship Type and Basic Profile Information of the associated profile.