Post Check-In Payments (Card Present)

As a best practice have the guest present their card whenever possible to process a payment.

To process a payment using a card presented by the guest:

1. From the OPERA Cloud menu, select Front Desk, and then select In House.

2. Search for and open the reservation.

3. Click I Want To… and select Billing.

4. Select the guest room which requires the payment.

5. Click Post Payment.

6. Click the Payment Method drop-down and select the payment type as CP-Chip and Pinor Pay Only.

7. Enter the payment Amount to be charged and click Apply Payment.

   Note:

   If you are accessing the Payment device for the first time after Chip and Pin installation, a panel appears to select a Payment Terminal (the pin pad terminal mapping is previously completed by the OPI Installer).

8. Select a terminal to be activated for this transaction.

   Once the terminal is selected, it will be saved for future use until the application or browser cache is cleared. The payment device will alert customer to present the card. After guest inserts / swipes a card, if transaction is successful, a Token, Card Type, Expiration, and last 4 digits of the card number is returned to OPERA.

9. The payment applies to the guest folio.