Data Access Restriction

Access to data in Oracle Health Insurance Authorizations needs to be restricted based on user authorizations for several reasons. These reasons include privacy (secret addresses) and user skill level. This document describes the features that are provided by the Oracle Health Insurance Authorizations data access restriction solution.

Concepts

This section describes general aspects of data access restrictions.

Data access restrictions are based on the use of access restrictions. An access restriction can be specified for a record or item of information to restrict access to it. Access restrictions behave as 'security labels' that can be attached to records. For example:

  • The person record of Bob could be labeled with the 'SECRET' access restriction.

  • The person record of Jane could be labeled with the 'TOP_SECRET' access restriction.

  • The person record of John could have no access restriction specified.

When an access restriction is specified for a record or other information item, that record or information item is said to be restricted. So if records had access restrictions as indicated above, both Bob and Jane would be restricted while John would be unrestricted.

Access labels are implemented as access restrictions of a certain type. For example, for person records, access restrictions of type 'Person details' are used.

See "User Access Restriction Model" in User Access chapter in the Security Guide for a complete description of access restrictions and possible types.

A user can only access a restricted item when he has been granted access to the access restriction (via a role). For example, if only the 'SECRET' access restriction has been granted to user Philip, he can access the person record of Bob and John whereas he cannot access the person record of Jane.

The following diagram provides an overview of the end-to-end chain that gives a user access to a record of an Oracle Health Insurance Authorizations entity that is protected with an access restriction.

This diagram is not a data model, but an example of the relations between types of records and objects.
Image Access Label Overview

The diagram shows the following:

  • The person record of Bob has access restriction SECRET attached. This means that this record is only accessible for users that have been granted access to this access restriction.

  • Access restriction SECRET is granted to access role SECRET_ROLE.

  • Access Role SECRET_ROLE is granted to user Philip, so Philip has access to records labeled with access restriction SECRET and thus can access the person record of Bob. Because only the Read? indicator is checked, Philip cannot change or remove the person record of Bob.

Records in Oracle Health Insurance Authorizations can be related to multiple detail records. For example: a person has attributes, but also has multiple addresses. In such a situation, the restrictions of the parent record cascade to the detail records; this also holds true for dynamic records: they behave as a child table. So when person Bob has access restriction 'SECRET', the restriction also applies to Bob’s addresses.

For each entity (record type) for which data access restriction is implemented, the restriction also applies to the related entities of that entity. Per restricted entity, the related entities are fixed. See the description of each restriction for its specific related entities.

Protected Items

Access restrictions can also be used to specify access to some groups of items (for example several specific attributes of a record). An example is Non-Address Contact Detail Restrictions.

Setup of Access Restrictions

The type attribute of an access restriction defines where the access restriction can be used, that is, which type of records can be labeled with that access restriction.

The type attribute has a fixed list of values for each place in Oracle Health Insurance Authorizations where data access restriction is built in.

Table 1. Setup of Access Restrictions
Type Usage Reference Links

Address Contact Detail

Restrict access to a person address.

Address Contact Detail Restrictions

Authorization Unfinalization

Restrict the ability to unfinalize an authorization

Authorization Unfinalization

Authorization Form

Restrict access to an authorization based on the authorization form

Authorization Form

Data Access Group Authorization Access

Restrict access to authorization of a data access group.

Data Access Group Restriction

Diagnosis Display

Restrict display of a diagnosis in the context of an authorization.

Sensitive Medical Information Restriction

Dynamic Field Usage

Restrict access to dynamic field and record usages

Dynamic Field Usages

Function

Restrict access to a UI page.

Function Access Restriction

Identifier Type

Restrict access to Identifiers of a relation

Identifier Type

Non-Address Contact Detail

Restrict access to non-address contact details of a person.

Non-Address Contact Detail Restrictions

Pend Resolution

Restrict resolution of pend reasons and manual denial of authorizations

Pend Resolution

Person Details

Restrict access to a person.

Person Details Restriction

Procedure Display

Restrict display of a procedure in the context of an authorization.

Sensitive Medical Information Restriction

User Credentials

Restrict retrieval of the userLogin and alternate_user_id in the context of a user.

User Credentials Restriction

For each restriction type, multiple access restrictions can be defined. It is not possible to define an access restriction that applies to multiple restriction types. So when the Address restriction type and the Person restriction type both should have an access restriction 'Secret', two different access restrictions need to be defined. See the following table for an example:

Table 2. Example
Restriction Access Restriction Code

Address Contact Detail

ADSECRET

Person Details

PERSECRET

Person Details

VIP

Granting Access Restriction or CRUD Matrix

Access restrictions are assigned to roles using an access restriction grant. In an access restriction grant, Create, Retrieve, Update and Delete (CRUD) indicators can be set. The CRUD indicators in general have the following meaning:

  • Create - Records protected by the access restriction can be created by the users with the role. In addition, existing records can have the access restriction applied to them by the users with the role.

  • Rtrieve or Read - Records protected by the access restriction can be seen by users with the role.

  • Update - Records protected by the access restriction can be updated by the users with the role.

  • Delete - Records protected by the access restriction can be deleted by the users with the role.

Granting of create, update and/or delete rights without retrieve rights is not allowed. If none of the CRUD rights are selected, the grant on this Access Restriction is effectively disabled.

The record to which the access restriction is directly linked is not always part of the records protected by the access restriction. In particular in setup pages, users with the right to create or update records in that page will also have the right to link an access restriction, without explicit CRUD grants on that access restriction. For operational data like Persons and Addresses, stricter rules apply.

The following table (the "CRUD Matrix") lists per access restriction type what the CRUD indicators mean, for several types it deviates from or extends the general meaning:

Table 3. CRUD Indicators
Type Create grant Retrieve (Read) grant Update grant Delete grant

_Address Contact Detail

NOTE: only applies to Addresses of Persons, not of Organizations

may link an access restriction of this type to an Address

can query Addresses with this access restriction and no concealing of Addresses with this access restriction in the New Authorization page and View and Edit Authorization page

may update Addresses with this access restriction, including the access restriction itself (may change it to another access restriction if create rights on that access restriction)

may delete Addresses with this access restriction

Authorization Unfinalization

not used

not used (but has to be set to make this grant apply)

may unfinalize an authorization(if there is at least one access restriction of this type for which the user has an update grant)

not used

Attached Data

not used

not used(but has to be set to make this grant apply)

may modify attached data of an authorization(if there is at least one access restriction of this type for which the user has an update grant)

not used

Data Access Group Authorization Access

may link a Data Access Group with this access restriction to an authorization

can query authorizations that are linked to Data Access Groups with this access restriction

may update authorizations that are linked to a Data Access Group (old Data Access Group in case that field is being updated) with this access restriction, including insert/update/delete of (grand)child entities shown in the View and Edit Authorization page

may delete Authorization that are linked to Data Access Groups with this access restriction

Authorization Form

may create authorizations based on the authorization form of this type

can query authorizations based on an authorization form of this type

may update authorizations based on the authorization form of this type

may delete authorizations based on the authorization form of this type

Diagnosis Display

not used

no concealing of Diagnoses with this access restriction in the authorization view and edit page

not used

not used

Dynamic Field Usage

may create dynamic records of the specified usage

no concealing of non time valid dynamic fields of the specified usage.

time valid dynamic fields and dynamic records of the specified usage are shown

contents of dynamic fields and records of the specified usage may be updated.

may delete dynamic records of the specified usage

Function

may create new rows in the page linked to this access restriction (regardless of the entity for which a new row is created)

can access the page linked to this access restriction

may update rows in the page linked to this access restriction

may delete rows in the page linked to this access restriction (regardless of the entity for which a row is deleted)

Item

reserved for site level UI customizations

reserved for site level UI customizations

reserved for site level UI customizations

reserved for site level UI customizations

Identifiers Type

may create identifiers of the specified usage

may query restricted identifiers

identifiers may be updated

may delete identifiers

Non-Address Contact Detail

may link an access restriction of this type to a Person

can see non-address contact attributes of Persons with this access restriction

may update non-address contact attributes of Persons with this access restriction and may remove the link of a Person to this access restriction (may change it to another access restriction if create rights on that access restriction)

not used

Pend Resolution

not used

not used (but has to be set to make this grant apply)

may resolve pend reasons or deny an authorization with this access restriction

not used

Person Details

may link an access restriction of this type to a Person

can query Persons with this access restriction and no concealing of Persons with this access restriction in the New Authorization page and View and Edit Authorization page

may update Persons with this access restriction, including insert/update/delete of child entities shown in the Persons page, and including the access restriction itself (may change it to another access restriction if create rights on that access restriction)

may delete Persons with this access restriction

Procedure Display

not used

no concealing of Procedures with this access restriction in the view and edit authorization pages

not used

not used

User Credentials

not used

concealing of LoginName and alternate_user_id in generic users http API

not used

not used

The following table gives an example setup for two Address access restrictions: SECRET and TOP_SECRET and how the CRUD indicators are set for three different roles.

Table 4. Example of Address Access Restriction
Address Access Restriction Role 'Secret Read Only' Role 'Secret' Role 'Top Secret'

SECRET

R

CRUD

CRUD

TOP_SECRET

not granted

RUD

CRUD

Based on this example setup, the following table shows the different actions these roles can perform using these access restrictions:

Table 5. Action Performed on Access Restrictions
Action Possible for role 'Secret read only'? Possible for role 'Secret'? Possible for role 'Top Secret'? Possible for other role?

Create address without access restriction

yes

yes

yes

yes

Retrieve address without access restriction

yes

yes

yes

yes

Update/Delete address without access restriction

yes

yes

yes

yes

Create address with access restriction SECRET

no

yes

yes

no

Retrieve address with access restriction SECRET

yes

yes

yes

no

Update/Delete address with access restriction SECRET

no

yes

yes

no

Create address with access restriction TOP_SECRET

no

no

yes

no

Retrieve address with access restriction TOP_SECRET

no

yes

yes

no

Update/Delete address with access restriction TOP_SECRET

no

yes

yes

no

Implementation in Entities

Access restrictions are implemented as standard single value attributes.

Usage in Pages and Interfaces

Because access restrictions are implemented as standard attributes, they can be set by interfaces and regular screens like any other standard attribute. In screens, users can only save an access restriction for an access restriction attribute if they have one or more roles that gives them 'Create' access rights for that access restriction. In other words, to be able to label a new or existing record with a specific restriction, a user must have 'Create rights' for the restriction. Through interfaces, no such restrictions apply, interfaces don’t need 'Create' access rights to set an access restriction.

When a record with an access restriction is accessed via a screen, the name of the current access restriction is shown in the inline overflow to inform the user of the security level of the record. In addition, a security indicator is shown in the table row to indicate the presence of an access restriction.

Implementation

For restriction types that restrict access to the whole record, restriction of access is implemented in two different ways, depending on the type of access:

  1. Restricted records may be completely hidden from users without read access. This implementation applies when the restricted records are accessed directly. For example, person records can not be seen at all by users without access to them from person search functions.

  2. The attributes of restricted records may be concealed. This implementation applies when the restricted records are accessed indirectly as in when they are referred to from other records. For example, authorizations of these restricted persons could be visible to users who cannot find the person directly; in this case the relation details would be concealed.

  • The restriction not only applies to the entity itself, but also to the related detail entities. For example: a reference to a bank account number of a restricted person is also concealed.

  • The restrictions are implemented consistently throughout the whole Oracle Health Insurance Authorizations. For example, LOV’s are also restricted.

  • A restriction also applies to the dynamic fields defined for that entity. So when access to a record is restricted, access to the dynamic fields of that record is also restricted.

An attribute is concealed by displaying '**' in the field.

For restriction types that restrict access to a subset of attributes of the restricted record (like Non-Address Contact Detail restrictions), restricted attributes also display '**' in the field. This is done whether or not the attribute actually has a value. Therefore, users will not know if a value is actually present or not.

Inference Prevention

It should not be possible to infer concealed values. For example, if Person Bob has a restricted address with postal code 1234, this address is not to be shown to users that do not have rights for the address. This also applies indirectly, for example, when searching for relations with postal code 1234. Bob must not be found as this would reveal Bobs address. The prevention of inference differs per restriction and is indicated in the 'Inference Prevention' part of the description of each restriction.

Restriction Type-Specific Aspects

This paragraph describes each specific restriction type. For example authorization is subject to restrictions imposed by the access restrictions defined in data access group. When an entity is subject to multiple restrictions, all involved access restrictions must be granted to a user to gain access to that entity.

Example: Authorization 1234 has access data access group code 'Company ABC'. The data access group 'Company ABC' has access restriction 'SECURED_COMPANY'. For a user to be able to access authorization 1234, access restrictions 'SECURED_COMPANY' must be granted.

  • Protecting Sensitive Information

  • Division of Work or Need to Know (General): These features cover broad filtering of data from users that simply don’t need access to it. For example, this could apply where a separate group of users works on authorizations of specific data access groups and they have no need to access authorization from additional data access groups.

  • User Clearance Level or Specialization: These features cover restriction of access to specific actions based on the user having a specific clearance level or specific skills. For example, adjudicating authorizations require specific training or clearance.