Claims Integration Point Overview

The following table lists the integration points, and gives some main characteristics:

Integration Point Purpose Inbound/Outbound Realtime/Batch

Activity

Start and monitor activities

Inbound

Realtime

Adjudication Case

Start and End Adjudication Cases

Inbound

Realtime

Authorization

Creates, updates and deletes authorizations

Inbound

Realtime

Base View Generation

Starts the generation of base views

N.A.

Request

Claim Callout

Execution of claims callout rules

Both

Realtime/Batch

Claim Event

Publish claim event messages

Outbound

Request

Claims In

Claims Insert or Update

Inbound

Request

Claims Pre-Finalized Out

Ask for claims information in pre-finalized state

Outbound

Realtime

Claims Reprocessing

To reprocess pended claims (in bulk and also as as a request) to re-adjudicate ;against ;changed configuration or reference data.

Inbound

Both

Claims Out

Ask for claims information in finalized state

Outbound

Both

Claims Update

Update claims ;

Inbound

Request

Contract Reference

Create, Update and delete contract references

Inbound

Realtime

Counters

Read and write consumptions on counters

Both

Both

Current Properties

Shows currently set properties and their values

Outbound

Realtime

Data Access Group

Create and update data access group information

Inbound

Realtime

Data File Set

Uploading of files

Inbound

Both

Data Replication of Persons

Replicate changes in person data from Ohi Policy Administration

Inbound

Batch

Data Set Operations / Config Migration

Creates, updates and deletes configuration.

Both

Batch

Diagnosis

Create and update diagnosis information

Inbound

Both

Draft Provider Pricing Clause

Create and update of draft provider pricing clauses

Inbound

Realtime

Eligibility Check

Create and eligibility check and send out the outcome of the check

Both

Realtime/Asynchronous

Enrollment Status Callout

Ask for realtime enrollment data

Both

Realtime

Episodes

Create, Update or delete episodes

Inbound

Realtime

Fee Schedule

Create, update fee schedule and fee schedule lines

Inbound

Both

Financial Hold

Initiate or release a financial hold

Inbound

Realtime

Financial Message

Send a notification message to an external system once all the financial messages for a financial transaction set are written to the data file

Outbound

Request

Financial Transaction Process Data

Update financial transaction process data and financial transaction detail process data

Inbound

Realtime

Insurable Object

Create and update insurable object information

Inbound

Both

Note

Retrieve, create and update claim notes

Both

Request

Payment Status Callout

Ask for payment status information

Both

Asynchronous

Pend Resolution

Resolve pended claims ;

Inbound

Both

Procedure

Create and update procedure information

Inbound

Both

Product Benefit Specification

Create and update product benefit specification information

Inbound

Batch

Product Building Block

Send out information for which Ohi Claims Adjudication is the system of record to Product Definition.

Outbound

Batch

Product Service Consumption

Sends out current limit counter values for a person’s service option

Outbound

Realtime

Property Definitions

Retrieve all available system property definitions

Outbound

Realtime

Providers In

Create and update provider (individual and organization) information

Inbound

Both

Provisioning

Provision OHI Claims Adjudication with user and user roles

Inbound

Request

Reference Sheet Line

Create, update ;and delete reference sheet lines

Inbound

Both

Registration

Create and update payment and bill registrations

Inbound

Batch

Relations In

Create and update relation (person and organizations) information

Inbound

Both

Resend Financial Message

Resend financial messages

Outbound

Both

Retrieve Contracted Providers

Produces a list of contracted providers based on a service code, date and user defined criteria

Inbound

Request

Unsend Financial Message

Unsend financial messages

Inbound

Both

User Information

Provides the ability to fetch the user information (user preferences, access restriction grants, etc.) and to update the user preferences of the logged in user

Both

Request

Workflow Event

Send out workflow event when a claim gets pended

Outbound

The following table lists additional usage characteristics of those integration points and places them into context:

Integration Point Usage Frequency Must Have or Option

Activity

Frequently to start financial processing for example.

Must Have

Adjudication Case

Incidentally

Optional

Authorization

Incidentally

Optional

Base View Generation

Incidentally

Optional

Claim Callout

Incidentally

Optional

Claim Event

Frequently, to send out events

Optional

Claims In

Frequently

Optional

Claims Pre Finalised Out

Frequently, to get the state of the claims

Optional

Claims Reprocessing

Frequently, to bulk process the claims

Must Have

Claims Out

Frequently if enabled

Optional

Claims Update

Incidentally

Optional

Contract Reference

Incidentally

Optional

Counters

Incidentally

Optional

Data Access Group

Incidentally

Optional

Data File Set

Frequently

Must Have

Data Replication of Persons

Incidentally

Optional

Data Set Operations / Config Migration

Incidentally when configuration needs to change

Recommended

Diagnosis

Incidentally

Optional

Draft Provider Pricing Clause

Incidentally

Optional

Eligibility Check

Incidentally

Optional

Enrollment Status Callout

Frequently

Optional

Episodes

Incidentally

Optional

Fee Schedule

Incidentally

Optional

Financial Hold

Incidentally

Optional

Financial Message

Frequently

Must Have

Financial Transaction Process Data

Incidentally

Optional

Insurable Object

Incidentally

Optional

Note

Incidentally

Optional

Payment Status Callout

Incidentally

Optional

Pend Resolution

Incidentally

Optional

Procedure

Incidentally

Optional

Product Benefit Specification

Incidentally

Optional

Product Building Block

Incidentally

Optional

Product Service Consumption

Incidentally

Optional

Providers In

Incidentally

Optional

Provisioning

Incidentally, to give new users access to the system

Must Have

Reference Sheet Line

Incidentally

Optional

Registration

Incidentally

Optional

Relations In

Incidentally

Optional

Retrieve Contracted Providers

Frequently

Optional

Resend Financial Message

Incidentally

Optional

Unsend Financial Message

Incidentally

Optional

User Information

Frequently

Must Have

Workflow Event

Incidentally

Optional

Details about individual integration points can be found in the implementation and integration guides of OHI Claims Adjudication.