Request extra supply for a clinic day

You should request a manual shipment only if you're having a clinic day and anticipate a surge of new subjects who will need the product dispensed on or soon after the clinic day. Otherwise, shipments are created as needed according to your site's planned or actual enrollment. If you are concerned that your site doesn't have adequate supply to meet day-to-day needs, talk to your CRA.

Note:

You receive a notification for each shipment you request. Check your notifications to verify your requests.

Want to see how to perform this task? Watch the video below.

1. On the Home page, determine where to work. For more information, see Access study modes and pages.
2. Below the study name, make sure the Shipments tab is selected.
3. If you have access to multiple sites for the study, select a site from the Site drop-down in the upper-right.
4. Click Request Shipment.

   Tip:

   If the button doesn't appear, the study doesn't allow you to request shipments. Contact your clinical research associate for assistance.
5. Enter the Reason for Change, and click Request.

   A confirmation of your request appears.