Delete a contact

You can only delete a contact if it's never been used in a study. If a contact is used in a study, you can only retire it.

To delete a contact, you must first retire it and remove any associations with any sites in a study. For more information, see Update the status of a contact.
  1. On the Home page, click Global Settings.
  2. Make sure you're on the Contacts tab.
  3. On the Contacts tab, select a contact, and click Manage Contact.
  4. From the Manage Contacts drop-down, select Delete Contact.
  5. In the Confirmation dialog, from the Reason to Delete drop-down, select a reason for removing this contact.
  6. Click Delete.