Review and approve an access request

When an organization requires approval for roles, an access request is generated when a delegated administrator assigns a role to a user and when a user opens the product URL and submits a request. A role is assigned to a user only the access request is approved.

We recommend checking your pending approvals in Oracle Life Sciences IAMS frequently to see whether any new requests have come in. A number next to Pending Approvals in the menu on the left indicates the number of open access requests. Keep in mind that you can't approve a request that you requested for yourself or someone else.

To review and approve or reject an access request:

1. Sign in to Oracle Life Sciences IAMS as described in Sign in to Oracle Life Sciences IAMS directly.
2. If you have a custom view, select it under My Views on the left.

   Tip:

   To see additional information about each access request, you can customize the columns. See Customize your view of access requests for details.
3. If multiple users in your organization have the Approver role, claim the pending request that you intend to approve or reject:
   If you're the only approver, you can skip this step.
   1. Select the row of the request.
   2. From the Actions list at the top of the page, select Claim.
4. Double-click the row of the request.
5. Determine whether to approve or reject the request.
   For guidance on the roles that everyone needs, see User roles in Oracle Life Sciences IAMS for all applications.
6. If you're rejecting a request, add a comment:
   Adding a comment is optional if you approve the request.
   1. Select the Approval tab.
   2. In the upper right of the Comments text box, click Create.
   3. Type your comment and click OK.
7. In the top right of the page, click either Approve or Reject.

After you approve requests, make sure you notify users as described in Notify users they can access studies.