Enable, disable, or delete a user

All Oracle Empirica features require that users are enabled before they can use those features. Because users leave login groups and organizations, you can also disable or delete users.

Enable or disable an account

Users can be enabled or disabled by editing the user or selecting the Row Action menu on the Users page. You can disable multiple users using the Select Rows option.

If Disable is selected from a user's Row Action menu, a user account is disabled. Disabled users cannot log in, receive notifications, or have objects such as topics assigned to them. The principal user can no longer switch to that alternate account.

Delete a user

If you are a superuser, you can delete a local user. However, This procedure does not apply for Oracle-hosted installations unless you are a superuser deleting a local user. You delete Oracle-hosted single sign-on users using the identity management service, then, if necessary, purge users from Oracle Empirica Signal. See Ways to administer users.

To delete a user, follow these steps:

1. Log into the application as a superuser.
2. In the left navigation pane, click the Settings icon ().
3. In the Manage Users section, click Edit Users.
4. To delete a user, select the Row Action menu () for the user, and then select Delete.
5. Confirm the deletion or select Cancel.

When you delete a user:

• You become the owner of objects created by the user except topics or topic actions.
• The user cannot log in to the application.
• If the user is assigned to a product or product-event combination, Oracle Empirica Signal removes the assignments.
• The deleted user's user name can be reused for a new user.
• Objects cannot be assigned to the user.
• Comments created by the user on the Product-Event Combinations page remain attributed to the user.
• The user's user name remains associated with the user's previous actions in the User Activity Audit Trail. The user name is followed by (deleted).
• Action type, Topic Template, and Topic Action Template assignments will not prevent deletion of the user and are not affected.

Note:

Topic and Action assignments will prevent deletion of the user. You must remove the user manually from the Assigned to list.

Delete a principal account

If an account has one or more alternate accounts, Oracle Empirica considers it to be principal account.

To delete a principal account, all alternate accounts must be deleted.

Delete the principal account and alternates

1. In the left navigation pane, select the Settings icon ().
2. In the Manage Users section, select Edit Users.
3. Select the Row Action menu (), of the principal user and then select Delete.

   The alternate accounts for this principal appear.

4. To continue, select Yes, delete these accounts.
5. For each alternate account, dependencies for that account display. You may have the following choices:
   • Skip: Leave the account as is. If the account is already disabled, it will be skipped.
   • Disable: If the account is enabled, it will be disabled.
   • Delete: If the account can be deleted, it will be deleted.
   • Cancel: Stop the account deletion process at this point. Any accounts already deleted or disabled remain as such.
6. Dependencies for the principal account display, including alternate accounts which have not been deleted. You may have the following choices:
   • Disable: If the account is enabled, it will be disabled
   • Delete: If the account can be deleted, it will be deleted
   • Cancel: Stop the account deletion process at this point.
7. After processing all accounts, a summary page is displayed listing the account and action taken.
8. Select Continue to return to the Users page.