Add a comment

You can add a comment to a product-event combination on the Product-Event Combinations page. All other users can see the comment. If the signal management configuration allows private comments, however, you can add a comment visible to you and superusers only.

Note:

If you are working from a multisource signal configuration any changes you make are also made in all connected configurations.
  1. In the left navigation pane, click the Signal Review icon (Signal Review icon).
  2. (Optional) From the Products By drop-down list, select a product grouping, then select a card to filter the Products table.
  3. Click the product's Row Action Menu (Row Action menu icon) and select View Product-Event Combinations, or click the product name or total count.
  4. Select a product-event combination, click that Row Action Menu (Row Action menu icon) icon, and select either Add Comment or Add Private Comment.
    Adding a new comment will not affect the topic or the topic association with Product-Event Combinations. When you are in the Select Rows Menu, there is no need to check the topic association.
  5. From the Comment drop-down list, select a predefined comment type.
  6. In the Detailed comment text box, enter a detailed comment (optional). This option is available if the appropriate site option has been set.
  7. Click OK.

    The comment appears for the product-event combination.

Note:

Private comments are visible to only you and superusers. However, if the product-event combination becomes part of an attachment in a topic, the private comment becomes visible to anyone who can view that topic attachment.